A Practical Approach to Learner Experience Design

Abstract

Educators face the challenge of continually adapting and evolving their pedagogy to meet the needs of diverse learners. Learner experience design (LX) is a human-centered approach to curriculum and assessment development that is easily learned, adaptable, and repeatable. It focuses on empathy for students and creative problem-solving. In this work, we present an overview of LX and identify its usefulness to faculty in higher education. We proceed to describe a practical set of steps that teachers can follow to gain empathy for their students, identify important insights, and ideate creative solutions that can be implemented quickly, evaluated, and iteratively refined.