Appification, AI, and Healthcare's New Iron Triangle

Abstract

This paper proceeds as follows. First, I reflect on the original Iron Triangle before introducing its young sibling, and discuss their differences, similarities, and intersections. However, just as the points of the original Iron Triangle only begin to tell the healthcare, story so Automation, Value, and Empathy are only the first layer or lens for discussion. Next, I take in order the points of the new triangle, drilling down into some of their properties, suggesting frames for analysis and themes for further study. I conclude by returning to a further comparison of the original and more recent "triangles."