Moving to mediated: Making a new workflow for streaming video access

Abstract

This presentation describes the University Libraries move from a PDA to a mediated model with Kanopy. This move was necessary due to continually increasing expenditures that outpacing their budgets. Having previously been through a similar transition, the Acquisitions & Access Librarian developed the initial workflow procedures. Communication played a vital role in creating a smooth transition. A core group of collection development liaison librarians were given the first draft of the mediated workflow procedures to review. Feedback was solicited, communicated via multiple modes, and incorporated into a revised set of workflows aimed at different audiences. Finally, information was communicated to university stakeholders. During this presentation, the Acquisitions & Access Librarian and the Head of Social Sciences Collection Development Working Group will discuss the development and implementation of the revised mediated workflow procedures. Topics covered include rationale for the transition, an outline of steps taken, and adjustments made after the implementation of new workflow procedures. Preliminary assessment of the first six months of data and anecdotal feedback will also be shared along with lessons learned and any planned updates for the procedure or streaming video.