InstantILL: Improving Interlibrary Loan UX Through Systems Integration

Abstract

InstantILL is a tool that integrates discovery of library subscription content, Open Access content, and ILL requesting into a single patron-facing form. Users can search by article title, DOI, URL, or full citation; then InstantILL checks against the library's link resolver and OA databases for availability, and pre-populates an ILL request form if the item is not immediately available. The flexibility of the search box allows libraries to deploy it in a variety of contexts.