Ethical Staffing in the COVID-19 Digital Age: Are a New Set of Ethical Practices Needed to Guide Selection?

Abstract

In this chapter, the authors discuss ethical hiring practices in the digital age and argue for the necessity of ethical hiring processes. An examination of hiring before and during the COVID-19 pandemic highlights the increased use of digital technologies to aid the ethical hiring process. A particular focus is on the increased use of artificial intelligence (AI) tools to aid in screening and selection. The authors investigate unethical hiring practices, showing the potential adverse outcomes which may result. They conclude the chapter with a model and a set of guidelines to illustrate the components that enable ethical hiring processes and incorporate the use of AI.