When Usability Meets Social Media: Strengthen Your Connections with Users

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ILF2015_Lee&Miller.pdf (48.46 MB)
Date
2015-11-17
Authors
Lee, Yoo Young
Miller, Willie
Language
American English
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Abstract

Social media has been used as a tool to outreach and connect with users in a digital world. Many libraries have tried to build their social media presence. However, just having the social media presence does not guarantee that they engage with their users. This presentation at the Indiana Library Federation Annual Conference in 2015 will address how to improve the library’s social media presence based on the UX (User Experience) best practices.

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Keywords
Social media, Social media user experience, Social media data analysis, Social media metrics, Academic libraries
LC Subjects
Social media, User-centered system design, Webometrics, Academic libraries, Library users
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Cite As
Lee, Yoo Young and Willie Miller. When Usability Meets Social Media: Strengthen Your Connections with Users. Indiana Library Federation Annual Conference, Indianapolis, IN, November 17-18, 2015.
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Permanent Link
https://hdl.handle.net/1805/7519
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University Library Faculty and Staff Works
Willie Miller