Charting New Waters: Partnering to Provide “On Demand” Services

Abstract

ILL Librarians are charting new waters by taking on new roles and projects beyond traditional interlibrary loan. As many libraries shift their focus from ownership to access and “just in case” to “just in time” provision of materials, we must embrace a broader view of resource sharing. At IUPUI University Library, the Resource Sharing & Delivery Services Librarian is working collaboratively with Acquisitions to provide access to materials when they are needed through “on demand” pilot projects. The “Books on Demand” project will expand on the traditional ILL purchase on demand program by allowing users to request purchases of both print and electronic books through records in the online catalog. The “Articles on Demand” project gives faculty access to unmediated article purchasing from journals to which the library does not subscribe. This presentation will describe these two pilot projects and the role they play in University Library’s new strategic direction for collections. The objective of the session is to provide attendees with a guide to planning and implementing similar services as well as an idea of the obstacles they may encounter.