Commuter Campus in Transition: Meeting the Changing Needs of Students through Mixed-Methods Assessment

Abstract

Indiana University-Purdue University Indianapolis is an urban research university with approximately 30,000 commuter and residential students. This chapter discusses the space assessment done at University Library, the main campus library, which attempts to analyze and quantify the needs of both types of students. Two studies will be outlined, which started separately, but have since merged, both informing student use of library space. While both contain quantitative and qualitative elements, their methodologies are different. One used SMS (texting) in combination with one-on-one de-briefs to track student movement over the course of an entire day. The other uses in-library assessments to gauge student space use and preference. One limitation of in-library assessments is they only tell you about students who already use the library, not those who do not come to the library. The combination of these studies allows University Library to better plan library space, not only for current users, but also to target students who are not in the library (non-users).