Tourism, Event, & Sport Management Works
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Item Planning Jagathon: Commitment and Social Identities(IUI Events and Tourism Institute, 2022) Bao, Huilin; McConnell, Maddie; Tourism, Event, & Sport Management, School of Health and Human SciencesJagathon has been one of the most significant events at IUPUI which is hosted and planned by IUPUI students. The study used social identity theory to indicate the planning process of Jagathon’s influences on Jagathon planners. The researchers conducted a qualitative study by interviewing 8 Jagathon planners. The results of the research showed that social identities can be enhanced through the planning of Jagathon as planners have gained self-development and found themselves more committed to IUPUI and themselves. The researchers also found that diversity can lead to increased participation. Based on the findings, this study provides some discussions about how IUPUI can enhance students’ experience and engagement on campus and increase students’ long-term commitment to IUPUI.Item Understanding student-lead charitable events through participant social media usage: A mixed-methods study(IUI Events and Tourism Institute, 2022) Mechelin, Kyle; Marion, Andrew; Lickliter, Murphy; Tourism, Event, & Sport Management, School of Health and Human SciencesThis paper explores how campus-based charitable events can drive future participation through the factors of engagement, social media use, campus community, and self-esteem. Through mixed-methods, researchers drew insights from Twitter posts and survey responses of past and current Jagathon participants. Tweets were analyzed through sentiment analysis and survey data was explored through multiple linear regression, descriptive analysis, and correlation analysis. The results of study one indicates an overall positive attitude towards Jagathon held by participants. The results of study two found that the experience had at Jagathon and social media use are two of the most influential factors on intent to remain involved. The results provide theoretical and practical implications for charitable event hosts and outlines steps for further research in the subject.Item Travel despite the COVID-19 pandemic: Implications for tourism recovery(Frontiers, 2022-10-04) Liu , Hongbo; Liu-Lastres, Bingjie; Zeng, Li; Donohoe, Holly; Tourism, Event, & Sport Management, School of Health and Human SciencesThe COVID-19 pandemic has devastated the global tourism industry. This study explores why some Chinese residents travel during the pandemic. A mixed-methods research design was adopted, guided by the health belief model and relevant literature. Through 21 interviews with Chinese tourists who took an overnight leisure trip in May 2020, and a national survey among Chinese residents, this study explored factors influencing Chinese residents' travel-related decisions and behaviors during the pandemic. Results outline the influences of health beliefs, government trust, past travel experience, and psychological capital on tourists' risk-reduction behaviors. Theoretical and practical implications are provided regarding tourism recovery during pandemics.Item Travel despite the COVID-19 pandemic: Implications for tourism recovery(Frontiers Media, 2022-10-05) Liu, Hongbo; Liu-Lastres, Bingjie; Zeng, Li; Donohoe, Holly; Tourism, Event, & Sport Management, School of Health and Human SciencesThe COVID-19 pandemic has devastated the global tourism industry. This study explores why some Chinese residents travel during the pandemic. A mixed-methods research design was adopted, guided by the health belief model and relevant literature. Through 21 interviews with Chinese tourists who took an overnight leisure trip in May 2020, and a national survey among Chinese residents, this study explored factors influencing Chinese residents' travel-related decisions and behaviors during the pandemic. Results outline the influences of health beliefs, government trust, past travel experience, and psychological capital on tourists' risk-reduction behaviors. Theoretical and practical implications are provided regarding tourism recovery during pandemics.Item Using the extended parallel process model (EPPM) to explore US consumers’ dining behaviors during COVID-19(Emerald Publishing, 2023-02-09) Liu-Lastres, Bingjie; Wen, Han; Tourism, Event & Sport Management, School of Health and Human SciencesPurpose The purpose of this study was to examine consumers' dining behaviors and explore their decision-making process when dining out during the COVID-19 pandemic. Design/methodology/approach Based on the extended parallel process model (EPPM) and the related literature, a conceptual model was developed and tested. This study conducted an online survey with 351 responses. In addition, a series of statistical analyses, including descriptive analyses and path analyses, were conducted to analyze the associations among key constructs in the proposed model. Findings The findings of this study confirmed the pragmatic utility of applying EPPM in a hospitality management context. The findings of this study also outline the different nature between the participants' enactment of self-protective measures and dining out activities. Lastly, while consumers are hesitant about dining out, the results showed that consumers' dining behaviors are directly related to their personality trait of sensation-seeking. Research limitations/implications This study was delimited to a cross-sectional design and self-reported data. Such information may provide insights into individuals' decision-making and behaviors related to dining in a COVID-19 context. In addition, this study only includes US samples, while future studies can extend this study by including samples from different countries and cultural backgrounds. Originality/value This study adopts an interdisciplinary approach, which derives from tourism and hospitality management and public health. As a result, the findings of this study not only identify the major influencers affecting consumers' dining behavior but also help contextualize a public health model and contribute to the tourism and hospitality management literature.Item Hotel crisis communication on social media: Effects of message appeal(Taylor & Francis, 2022-08-05) Liu-Lastres, Bingjie; Guo, Yueying; Liu, Hongbo; Tourism, Event & Sport Management, School of Health and Human SciencesThe hotel industry is vulnerable to various external crises, such as the recent COVID-19 pandemic. Social media is one of the primary platforms for hotel crisis communication. Accordingly, this study adopted the perspective of message appeal and tried to develop effective hotel crisis communication messages. An online experiment was conducted where 260 Chinese customers were included. The results showed that emotional-appeal messages are more effective in attracting customers for luxury hotels, while functional-appeal messages are more suitable for economic hotels. The results also showed that perceived safety mediated the relationship between the message appeal and booking intentions and that this mediating relationship is moderated by the hotel type. This study further discussed theoretical and practical implications.Item Impact of user-generated travel posts on travel decisions: A comparative study on Weibo and Xiaohongshu(Elsevier, 2022-11) Wang , Zhuoli; Huang, Wei-Jue; Liu-Lastres, Bingjie; Tourism, Event & Sport Management, School of Health and Human SciencesWith the growing popularity and versatility of mobile applications, this study examined consumers' usage of multi-functional social media content apps and the influence of user-generated travel posts on their travel decision-making. Using the case of Chinese millennial travelers and Weibo and Xiaohongshu as representative apps, semi-structured interviews and surveys were conducted. Results showed that while respondents used Weibo more often in daily life, Xiaohongshu was more likely to influence their destination selection. Key attributes of travel posts and preferences of different user groups were identified. The relative importance of each attribute in guiding dining/accommodation/transportation/shopping/attraction decisions was examined. The most active app users placed lower importance on the number of images and higher importance on length of text and language style.Item Diaspora engagement in tourism crisis recovery: The case of Indonesia(Emerald Publishing, 2023-02-09) Cahyanto, Ignatius; Liu-Lastres, Bingjie; Gallagher, William; Tourism, Event & Sport Management, School of Health and Human SciencesPurpose Diasporas represent a unique yet often overlooked stakeholder in tourism crisis management. Their strong bonds with their homeland often result in continued engagement with an extended community, which is valuable to their homeland during unsettling times. This study aims to examine the engagement of the Indonesian diaspora in the USA to revive tourism in Indonesia during the early stages of the COVID-19 pandemic and their motivation behind such efforts. Design/methodology/approach This study is rooted in a social constructivism paradigm and uses a qualitative approach. Four focus groups (n = 25) and ten individual interviews with the Indonesian diaspora in the USA were conducted. Thematic analysis was used to identify major themes. Findings The findings indicate that diaspora engagement stemmed from two broad categories: social activism, such as information liaison, skills and knowledge transfer, and economic activism, including philanthropic activities, investment and remittance and return-home travel. Both altruistic and social exchange motives drive their continuous engagement. The findings exemplify “diaspora diplomacy” that can be harnessed as social capital for homeland tourism recovery post-crisis. Originality/value This study provides an in-depth analysis of diaspora engagement in destination recovery. This study highlights the importance of diasporas as social capital for destinations and offers insights into tourism crisis management by incorporating this overlooked stakeholder group.Item Comparative social impacts of tourism on developing and developed countries(Yumpu, 2021) Wang, Suosheng; Tourism, Event & Sport Management, School of Health and Human SciencesThe synthesized major factors influencing tourism impacts on host communities include the type of tourism activities, the features of the host communities, and the nature of the interaction between tourists and host communities. The international tourism flows mainly feature tourism mobilities among the developed countries and from the developed countries to the developing countries. Given the economic and sociocultural differences between the developed and developing countries, it is deemed that the social impacts of tourism in the developing countries will be greater than in the developed countries, and more attention should be given to the host communities in the developing countries. Yet, no comparative social impacts of tourism are reported between the developed and developing countries. This study attempts to address this gap and alert people to the negative social impacts of tourism in developing countries.Item The effects of host sincerity on tourists’ perceived destination image(T&F, 2021-12) Wu , Lingfei; Taheri, Babak; Okumus, Fevzi; Wang, Suosheng; Tourism, Event & Sport Management, School of Health and Human SciencesThis study aims to explore the effects of host sincerity on tourists’ perceived destination image, satisfaction, and behavioral intentions. Data were collected via an on-site survey in China and analyzed using structural equation modeling analysis. The findings suggest that local hosts should show their sincerity toward tourists in tourist-host interactions to create a positive destination image and trigger positive behavioral intentions of tourists for sustainable development of the travel destination. Residents can be active partners and co-producers of destination branding. This study highlights interactions between tourists and local residents as important attributes of the destination experience.