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Item Finding the hard to find: locating newspapers, historic documents & international publications using the internet(2010-02-26T18:16:46Z) Baich, TinaDo you groan every time you see a newspaper, historic document or international publication interlibrary loan request? This presentation will discuss various resources that will help you locate these hard-to-find documents. The focus will be Web-based finding aids and digital repositories that provide instant access to documents. Another key is tracking your finding aids so you can easily return to them and you'll hear recommendations on how easy this is to do. By the end of the program, you'll no longer be groaning!Item Having Fun with ILLiad: Tricks to Customize & Simplify Your Workflows(2011-03-24) Baich, Tina; Weltin, HeatherDo you love creating new queues and routing rules in ILLiad for unique workflows? If so, come to this presentation. Tina and Heather will share some ILLiad customization tricks they have used to simplify workflows. Topics and workflows covered will include open access searching, purchase on demand, creating queues for non-ILL staff, requests for locally-owned materials, and dealing with non-OCLC requests. Useful add-ons will also be discussed. Time will be allowed for you to share how you’ve had fun with ILLiad, so please come with ideas to share!Item Taming the Torrent: Top Ten Ways to Simplify Your ILLiad Workflow(2008-03-14) Baich, Tina; Janke, Karen L.Ever wish you could simplify your ILLiad workflow quickly and easily? The speakers will describe ten ways you can do just that—for free! Topics include Trusted Sender, custom routing, template modification, converting pdfs to tiffs, Direct Request, custom queues, bypassing copyright clearance, custom emails, deflections, and using lending web pages.Item Turnaround Time Between ILLiad’s Odyssey and Ariel Delivery Methods: A Comparison(Haworth Press, 2006-08) Connell, Ruth S.; Janke, Karen L.Interlibrary loan departments are frequently looking for ways to reduce turnaround time. The advent of electronic delivery in the past decade has greatly reduced turnaround time for articles, but recent developments in this arena have the potential to decrease that time even further. The ILLiad ILL management system has an electronic delivery component, Odyssey, with a Trusted Sender setting that allows articles to be sent to patrons without borrowing staff intervention, provided the lending library is designated as a Trusted Sender, or this feature is enabled for all lenders. Using the tracking data created by the ILLiad management system, the turnaround time for two delivery methods, Ariel and Odyssey, was captured for two different academic institutions. With the Trusted Sender setting turned on, Odyssey delivery was faster than Ariel for the institutions studied.