Browsing by Subject "Co-design"

Now showing 1 - 4 of 4
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    Assisted Lows: Collaboratively Finding Ways to Support T1D Patients During Hypoglycemia Episodes
    (2017) Semidey Capriles, Lisa M.; Eby, Chad; Napier, Pamela; Ganci, Aaron
    This research focuses on how hypoglycemia episodes -- low blood sugar events -- spark specific communication needs in Type 1 Diabetes (T1D) patients. As a 22 year T1D veteran, I've personally faced challenges when needing, requesting and receiving an adequate response to help me overcome an episode. This research is born out of the knowledge that other people want to genuinely help, and aims to close the gap between a failure of knowing 'what to do' and effective actions.
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    Exploring Older Adults’ Beliefs About the Use of Intelligent Assistants for Consumer Health Information Management: A Participatory Design Study
    (JMIR Publications, 2019-12-11) Martin-Hammond, Aqueasha; Vemireddy, Sravani; Rao, Kartik; Human-Centered Computing, School of Informatics and Computing
    Background: Intelligent assistants (IAs), also known as intelligent agents, use artificial intelligence to help users achieve a goal or complete a task. IAs represent a potential solution for providing older adults with individualized assistance at home, for example, to reduce social isolation, serve as memory aids, or help with disease management. However, to design IAs for health that are beneficial and accepted by older adults, it is important to understand their beliefs about IAs, how they would like to interact with IAs for consumer health, and how they desire to integrate IAs into their homes. Objective: We explore older adults’ mental models and beliefs about IAs, the tasks they want IAs to support, and how they would like to interact with IAs for consumer health. For the purpose of this study, we focus on IAs in the context of consumer health information management and search. Methods: We present findings from an exploratory, qualitative study that investigated older adults’ perspectives of IAs that aid with consumer health information search and management tasks. Eighteen older adults participated in a multiphase, participatory design workshop in which we engaged them in discussion, brainstorming, and design activities that helped us identify their current challenges managing and finding health information at home. We also explored their beliefs and ideas for an IA to assist them with consumer health tasks. We used participatory design activities to identify areas in which they felt IAs might be useful, but also to uncover the reasoning behind the ideas they presented. Discussions were audio-recorded and later transcribed. We compiled design artifacts collected during the study to supplement researcher transcripts and notes. Thematic analysis was used to analyze data. Results: We found that participants saw IAs as potentially useful for providing recommendations, facilitating collaboration between themselves and other caregivers, and for alerts of serious illness. However, they also desired familiar and natural interactions with IAs (eg, using voice) that could, if need be, provide fluid and unconstrained interactions, reason about their symptoms, and provide information or advice. Other participants discussed the need for flexible IAs that could be used by those with low technical resources or skills. Conclusions: From our findings, we present a discussion of three key components of participants’ mental models, including the people, behaviors, and interactions they described that were important for IAs for consumer health information management and seeking. We then discuss the role of access, transparency, caregivers, and autonomy in design for addressing participants’ concerns about privacy and trust as well as its role in assisting others that may interact with an IA on the older adults’ behalf.
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    Uncovering Talents and Interests in At-risk Urban Youth: Co-designing a path to self-fulfillment
    (2015) Smerdel, Jennifer; Napier, Pamela
    The designer’s role has evolved greatly over the past few decades. We are no longer asked to simply create a poster or a web page, but to solve complex problems towards socially relevant topics. Through utilizing a people-centered approach to better understand complex socio-material interactions, designers are able to create meaningful change in organizations, communities, and individuals lives. This new role has opened up the door to the possibilities of how designer’s can create a significant impact on a large scale as well as on an individual level. By seeking to create a change, design researchers identify groups who can be best served with a people-centered approach. This includes those who do not have an active voice in our society and therefore are potentially forgotten. One such group is that of at-risk urban youth. At-risk urban youth are defined as "adolescents who face disadvantage determined by a level of poverty, social, and family conditions whilst living in an urban community, which hinders their personal development and success (UN-HABITAT, 2003). This can lead to a decreased sense of self-fulfillment, which is exacerbated by a lack of opportunities. The path to self-fulfillment can be reached by bringing to fruition one’s deepest interests and capacities or talents, and by giving at-risk urban youth the opportunity to uncover these, an actionable plan for their future can be developed. By employing a co-design approach, youth collaborated with one another while working with creative tools and methods. Co-design is a process in which designers and non-designers work collaboratively in the design development process to create holistic solutions to problems (Sanders & Stappers, 2008). This research explored how a participatory design approach, such as co-design, can be applied in the development of a process for at-risk urban youth to uncover their latent talents and interests and develop an actionable plan for them to fulfill their future goals. Engaging youth in the process helped to identify, select, and iterate on appropriate co-design tools and methods in order to enhance the inherent creativity in youth and guide them toward the path to self-fulfillment. With the help of at-risk urban youth, this thesis produced a new process, along with facilitation guidance tools, to help solve this social issue. In a rapidly transforming world, at-risk urban youth can be considered as the forgotten generation of our time. By challenging ourselves to rethink and redesign the process in which youth are accessing their future goals and bringing them to fruition, we are able to pave the way for future social innovation.
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    Using the Co-design Process to Build Non-designer Ability in Making Visual Thinking Tools
    (2020) Shope, Wendy; Hong, Youngbok
    This research is a case study of using co-design as a way of assisting the capacity building process for an Indianapolis-based community organizer. The community organizer seeks to develop a visual thinking tool for enhancing her engagement with community participants. Community organizers face a wide array of complicated challenges, addressing these kinds of challenges and social issues calls for innovative and inclusive approaches to community problem solving. The author hopes this case study will showcase itself as an example of leveraging design thinking and visual thinking to support and equip more first-line workers who are non-designers to do their community jobs with a more creative problem-solving approach.