Direct Service Workforce

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    Indiana Direct Service Workforce Report
    (Bowen Center for Health Workforce Research & Policy, 2023-04-27) Bowen Center for Health Workforce Research & Policy
    In late 2020, Indiana’s Family and Social Services Administration (FSSA) launched a multi-prong effort to enhance the provision of long-term services and supports (LTSS). One key component of this work is the development of a person centered and statewide Direct Service Workforce Plan (Plan) to improve the recruitment, training, support, and retention of direct service workers in home and community-based services (a sub-sector of long-term services and supports).
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    Indiana Direct Service Workforce Regulatory Review
    (2022-10-01) Boustani, Becky; Medlock, Courtney; Maxey, Hannah
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    A Summary of Research for Existing Direct Service Workforce Capacity Benchmarks
    (Bowen Center for Health Workforce Research and Policy, 2024-02-05) Ge, Yan, Vaughn, Sierra
    Since 2022, Indiana has made it a priority to support the development of the director support workforce as the population increasingly begins aging in place. Supporting workforce development also includes sustainable examinations of the workforce. However, no workforce capacity measures or benchmarks currently exist in Indiana. This report provides a summary of the research was conducted by the Bowen Center for Health Workforce Research and Policy to identify data and measures which could be used for examining the direct service workforce.
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    Indiana DSW Plan Strategy Session
    (Bowen Center for Health Workforce Research and Policy, 2024-10-29) Bowen Center for Health Workforce Research and Policy, Madison
    The purpose of this document is to present a summary of the July 26th meeting including information gathered from participants.
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    Indiana DSW Tasks and Roles Table
    (Bowen Center for Health Workforce Research and Policy, 2024-10-29) Bowen Center for Health Workforce Research and Policy
    The Bowen Center for Health Workforce Research and Policy has prepared the DSW Tasks and Roles Table as part of an in-depth regulatory review aimed at supporting and informing the development of a Direct Service Workforce State Plan for Indiana. This Table includes 134 tasks which 1) may be performed by or one or more DSW types or 2) which DSWs are explicitly prohibited from performing in the State of Indiana.
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    Indiana DSW Regulatory Review: Inventory of Findings
    (Bowen Center for Health Workforce Research and Policy, 2024-10-29) Bowen Center for Health Workforce Research and Policy
    The Bowen Center for Health Workforce Research and Policy conducted a comprehensive review of all statutes, rules, and policies that currently govern Indiana’s Direct Service Worker (DSW) workforce and identified seven (7) distinct DSW roles in Indiana. This report includes a high-level summary of each of these roles followed by detailed, sourced table of our findings.
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    Indiana Direct Service Workforce Plan
    (Bowen Center for Health Workforce Research and Policy, 2024-10-29) Bowen Center for Health Workforce Research and Policy
    To better understand the HCBS landscape, FSSA has been intently engaging for several years with individuals with lived experiences. This includes hosting more than 70 listening sessions with individuals and families supported through the Division of Disability and Rehabilitative Services and the Division of Aging. Feedback from these sessions clearly pointed to the desire of individuals to be supported in living a life of their own design, with the support of a Direct Service Workforce to help them realize their goals. Using this feedback as a centering principle, FSSA began a more focused effort in 2021 to study the Direct Service Workforce shortage so that the state is best positioned in the coming years, especially as managed long-term services and supports is implemented in 2024. The effort has included direct input from individuals with lived experiences, DSWs and other stakeholders, and engaging the Indiana University School of Medicine Bowen Center for Health Workforce Research and Policy for a review of information and deep research that were critical in informing the recommended next steps.
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    Home and Community Support Professionals: Core Competencies
    (Bowen Center for Health Workforce Research and Policy, 2024-10-29) Bowen Center for Health Workforce Research and Policy
    To meet Hoosiers’ home and community-based services (HCBS) needs, Indiana’s direct service workforce will be credentialed, demonstrating proficiency in core competencies with options to pursue professional development opportunities including specialized academic and on-the-job training. Direct service workers’ credentials will be portable across HCBS settings and employment arrangements to ensure quality and reliable supports and services.
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    State Competency and Definition Comparison
    (Bowen Center for Health Workforce Research and Policy, 2024-10-29) Bowen Center for Health Workforce Research and Policy
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    State Direct Service Workforce Training Parameters Research
    (Bowen Center for Health Workforce Research and Policy, 2024-10-29) Bowen Center for Health Workforce Research and Policy