Browsing by Author "Merritt, Cullen C."
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Item Antecedents to managing publicness: a study of professional and cultural socialization(Edward Elgar, 2018) Merritt, Cullen C.; Farnworth, Morgan D.Item A Call for Scholarly Inclusivity(Management Matters, 2020) Merritt, Cullen C.Item The Civic Dimension of School Voucher Programs(Public Integrity, 2018-10) Merritt, Cullen C.; Kennedy, Sheila Suess; Farnworth, Morgan D.America’s public schools have not been exempt from the movement to privatization and contracting out that has characterized government innovations over at least the past quarter century. A number of the issues raised by school voucher programs mirror the management and efficacy questions raised by privatization generally; however, because public education is often said to be “constitutive of the public,” using tax dollars to send the nation’s children to private schools implicates the distinctive role of public education in a democratic society in ways that more traditional contracting arrangements do not. Using a content analysis, the authors explore the extent to which school choice voucher programs are mandated by state statutes to integrate civics education into their curriculum. Findings reveal that across the fourteen states (and the District of Columbia) that have enacted school choice voucher programs, statutes exempt these programs from curriculum oversight, including civics requirements, and grant them considerable autonomy in designing their curricula. This study concludes by discussing the implications for ethical and accountable governance when primary and secondary schools fail to cultivate civic competence and civic literacy.Item The Cost of Saving Money: Public Service Motivation, Private Security Contracting, and the Salience of Employment Status(Public Performance & Management Review, 2018) Merritt, Cullen C.; Kennedy, Sheila Suess; Kienapple, Matt R.The growth of government outsourcing has triggered significant legal and social science research. That research has focused primarily on issues of cost, accountability, and management. A thus far understudied question concerns the relevance and importance of public service motivations (PSM), especially when a government agency is proposing to outsource services that are considered inherently governmental. This exploratory study centers on the use of private security guards to augment government-provided public safety, and investigates the public service motivations of part-time and full-time employees of private security firms that regularly partner with—or seek to protect the public independent of—local police. Findings reveal that the presence or absence of motivations consistent with PSM was not attributable to private sector employment, but to whether informants were part-time or full-time employees.Item Developing Organizational Leaders to Manage Publicness: A Conceptual Framework(NASPAA, 2017) Merritt, Cullen C.; Farnworth, Morgan D.; Kienapple, Matt R.Students enrolled in programs accredited by the Network of Schools of Public Policy, Affairs, and Administration (NASPAA) are increasingly seeking careers outside of classic government organizations. Considering the diversity of job placements with respect to sector (i.e., government, private for-profit, nonprofit), public affairs students may benefit from in-course instruction that aims to develop management competencies that are applicable to any sector. Educating students on publicness theory, specifically managing to achieve public outcomes (i.e., managing publicness), may position these current and future organizational leaders to identify and effectively manage certain structures and institutions in their organization and the external environment. Accordingly, this study provides a conceptual framework in the form of a research-intensive assignment that will equip public affairs students with a working view of how publicness applies to their organizations. By engaging in this research, students acquire practical tools that allow them to consider publicness in their management strategies and decisions regardless of their sector of employment.Item Do Personnel with Lived Experience Cultivate Public Values? Insights and Lessons from Mental Health Care Managers(Healthcare Management Forum, 2019) Merritt, Cullen C.Health care organizations charged with addressing public problems sometimes employ persons with relevant lived experience in meaningful organizational roles. Because of their prior experience living with the challenges their facilities are charged with addressing, these individuals have intimate knowledge of the subject matter that professional training and education cannot replicate. Mental health treatment facilities in particular have demonstrated a growing trend toward incorporating staff members with lived experience. This study conducted semi-structured interviews with senior-level managers of organizations in this field to gain insight into the public values associated with this practice. Findings reveal that several public values, including dialogue, social cohesion, sustainability, productivity, and altruism, are cultivated when treatment facilities incorporate staff members with lived experience into service delivery. This study concludes with lessons for mental health care managers seeking to innovatively address mental illness.Item Experiencing Nonprofits in Vietnam: What Matters Most to the People Nonprofits Aim to Serve(2024-07) Doan, Dana R. H.; Benjamin, Lehn M.; Wiepking, Pamala; Dwyer, Patrick C.; Pasic, Dean Amir; Merritt, Cullen C.; Sidel, MarkTo better understand nonprofit performance and impact, this study set out to identify the salient viewpoints of the individuals and communities a nonprofit human service provider sets out to serve, i.e., the nonprofit’s constituents. Focusing on the first encounter with a nonprofit, which the service management, public encounters, and help-seeking literatures all identify as important to understanding experiences of and engagement with service organizations, I ask: How does a constituent’s first encounter with a nonprofit influence their experience and decision to engage with the organization? To address this question, I implemented a community-engaged, multi-phased, Q methodology study with 56 women in Vietnam. I utilized a focus group discussion, in-depth interviews, participant reflections on a first visit to a nonprofit, a Q sort, and debrief interviews. My research revealed three viewpoints and four dimensions of effectiveness. The three viewpoints include: Mutuality - I am looking for signs we can work together as equal partners to address my problem; Caring - I am looking for signs you are personally motivated towards helping me; and Efficiency - I am looking for signs I can get what I need in a timely manner. The four dimensions of effectiveness include: relational, technical, accessibility, and other dimensions of effectiveness. Regardless of the viewpoint, the relational dimension of an encounter is central to constituent decisions to engage with a nonprofit, a dimension that is undertheorized in social impact measurement. That said, all three viewpoints bring the four dimensions of effectiveness together in distinct ways. In this way, a Q study reminds us that constituents are not all the same and exposes some of the differences. These findings offer implications for research and practice on nonprofit management and measurement.Item Formalization and consistency heighten organizational rule following: Experimental and survey evidence(Public Administration, 2018) Borry, Erin L.; DeHart-Davis, Leisha; Kaufmann, Wesley; Merritt, Cullen C.; Mohr, Zachary; Tummers, LarsThis study examines the attributes of organizational rules that influence rule following. Rule following fosters organizational effectiveness by aligning individual behaviors with organizational preference. While a range of theoretical explanations has been offered for rule following, the characteristics of rule design and implementation have received less empirical attention. Borrowing from the green tape theory of effective rules, this study examines the influence of two particular characteristics—rule formalization and rule consistency—on rule following. Three studies, which include two vignette experiments and a survey of two local government organizations, provide the data for the research. The results suggest that rule formalization and rule consistency independently increase rule following, with mixed evidence of interaction effects. The broad implication is that public managers must attend to both rule design and implementation to foster organizational rule following.Item Good governance, political experiences, and public support for mandatory sentencing: Evidence from a progressive US state(2017-11) Sundt, Jody; Schwaeble, Kathryn; Merritt, Cullen C.A shift in public mood and declining incarceration rates in the US signal a potential change in the politics of punishment. This research considers whether the public continues to support mandatory sentencing. The study expands upon existing knowledge by testing theoretical predictions about how instrumentalism, political beliefs and political participation affect public support for mandatory sentences. Drawing on a state-wide survey of 1,569 adults from Oregon the study found that belief in the effectiveness of prosecutors, judges, and prisons significantly influenced support for mandatory sentencing. Although 67% of those surveyed favored judicial discretion, a firm belief that “prisons work” may limit efforts to reduce incarceration and roll back mandatory sentences.Item Indianapolis-Marion County City-County Council: A Study of Council Effectiveness(Indiana University Public Policy Institute, 2020-02-28) Merritt, Cullen C.; Rutherford, AmandaThe purpose of this research is to measure and assess the effectiveness of the Indianapolis-Marion County City-County Council. Given that effectiveness may be defined in a number of ways, the research conducted includes many types of information that can provide a well-rounded assessment of the council.