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LHP Inc.: challenging the organizational structure and culture to grow
(Journal of Applied Case Research, 2013-07-15) Berte, Erica; Hittler, Jeffery
LHP Inc., a Midwestern engineering and software solutions firm, was founded by two partners that developed a strong organization culture, based in responsibility, partnership, innovation, integrity and diversity. The company overcame two recessions and an established, competitive industry to find a niche serving several large-cap companies from its founding in 2001 and subsequent ten-year growth. However, in 2011, the firm faced difficult challenges to its success and continued expansion, particularly in dealing with its increasing size that threatens his small business values and organization culture. “I’m not sure we understand all the challenges we’ll be facing yet,” said LHP co-founder and President David Glass. “Managers will be stretched and they’ll need help. They’ll need to step up. Some will be ready and some won’t. How can we grow the company and also retain the core values and culture that have gotten us this far?”