(Bowen Center for Health Workforce Research & Policy, 2023-04-27) Bowen Center for Health Workforce Research & Policy
In late 2020, Indiana’s Family and Social Services Administration (FSSA) launched a multi-prong effort to enhance the provision of long-term services and supports (LTSS). One
key component of this work is the development of a person centered and statewide Direct Service Workforce Plan (Plan) to improve the recruitment, training, support, and retention of
direct service workers in home and community-based services (a sub-sector of long-term services and supports).