IIACC Stakeholder engagement and satisfaction levels from 2018-2024

Abstract

HANDS in Autism®, which facilitates Indiana Interagency Autism Coordinating Council (IIACC) IIACC, brings together stakeholders to support people with autism spectrum disorder (ASD) by fostering connections between educators, medical professionals, families, legislators and other stakeholders. This study analyzes post-event satisfaction survey data from IIACC events conducted between February 2018 and September 2024 to gain insights that will enhance future events. Over half (51.49%) of stakeholders are from the education sector, followed by healthcare (18.81%), family/community services (14.85%), and others (14.85%). 70.75% of attendees were returning participants most of whom reported being very satisfied with the events, a similar trend is also seen with first-time participants. Satisfaction surveys offer advantages such as understanding stakeholder needs, improving program quality, and enhancing community engagement through data-driven decisions. Analyzing stakeholder demographics and satisfaction trends provided actionable insights, highlighting the significance of engaging returning participants and attracting new ones.