Browsing by Subject "tourism"

Now showing 1 - 4 of 4
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    Applying the concepts of consumption emotions to tourism
    (Office of the Vice Chancellor for Research, 2013-04-05) Krohn, Brian D.
    Research has highlighted the natural relationship between tourism and the concepts of hedonic experiences and experiential consumption. Understanding the emotional response to an experience can help marketers highlight important aspects of the satisfaction judgment which can lead to repurchase/revisitation behavior. This study started with Richins’ (1997) Consumption Emotion Set (CES) which contains 43 “emotion words” describing feelings experienced during a consumption experience that represent 13 proposed discrete emotions. Confirmatory Factor Analysis was conducted to reduce the set to 25 emotion descriptors that loaded into 12 emotions; peaceful, calm, optimistic, pleased, excited, discontent, worried, sad, fear, shame, envy and loneliness. While researchers continue to seek a universal set of discrete emotions, limitations are inherent with differences in context, culture, and type of consumption. The findings of this study highlight the importance of adjusting the scale to the study context. For example, this study found the emotion of “romantic love” found in the original CES as inappropriate to research in golf tourism. Follow up interviews showed that most participants in this context engage in the sport with same-gendered friends. However, if the CES was applied in a sport tourism context where couples participate, romantic love could be experienced at a significant level. Additionally, the results of this study could be different due to the immediate response to the emotion scale. Future studies should further investigate this potential as well as test scales of discrete emotions in other contexts.
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    Community perceptions of tourism impacts
    (EE, 2022-05-13) Wang, Suosheng; Mirehie, Mona; Tourism, Event & Sport Management, School of Health and Human Sciences
    Host communities are major players whose perceptions should be assessed by policy makers when it comes to decision-making about tourism management and the future direction of tourism. In contrast to economic effects, tourism's socio-cultural impacts on host communities are considered more intangible. In turn, these can be more difficult to assess as they require measurement of more subjective or qualitative processes. In this chapter we explore these more intangible effects of tourism by focusing on the community perceptions of the sector's socio-cultural impacts. We discuss the key conceptual frameworks such as Doxey's Irridex, Butlers' tourist area life cycle and social exchange theory for assessing community perceptions of tourism impacts. We also identify the main perceived socio-cultural impacts of tourism and the main drivers behind these perceptions and discuss assessment challenges. Specifically, we underline the importance of understanding community perceptions of tourism impacts if the sector is to be developed holistically.
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    Cultural tourism investment and resident quality of life : a case study of Indianapolis, Indiana
    (2013-12-10) Gullion, Christopher Scott; Hji-Avgoustis, Sotiris; Fu, Yao-Yi; Lee, Soonhwan
    This thesis will explore issues concerning cultural tourism investment and resident quality of life in the Midwestern city of Indianapolis, Indiana. It is important to understand from a cultural tourism perspective how further attempts to grow and invest in tourism will affect resident perception of quality of life and future cultural tourism investment. To achieve this goal, data from the 2012 Indianapolis Quality of Life survey was statistically analyzed to specifically examine how residents' perceived quality of life affects cultural tourism investment. This allows for the study of what city-service attributes (i.e. safety, attractions, transportation, et cetera) identify as potential indicators of whether residents' perception of quality of life affects cultural tourism investment and if there were any correlations between demographic factors of age, gender, ethnicity, and household income with the perception that investing in cultural events and attractions for tourists is good for residents. Results indicated that several key city-service attributes identify as potential indicators of whether residents' perception of quality of life in Indianapolis affects residents' perceptions that investing in cultural tourism for tourists is good for residents. In addition, several key city-service attributes identified as potential indicators of residents' perception of quality of life in Indianapolis excluding perceptions of cultural tourism investment. Finally, results indicated that demographic factors of gender, age, ethnicity, and income were not significant when it came to affecting the perception that investing in cultural events and attractions for tourists is good for residents.
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    Diaspora engagement in tourism crisis recovery: The case of Indonesia
    (Emerald Publishing, 2023-02-09) Cahyanto, Ignatius; Liu-Lastres, Bingjie; Gallagher, William; Tourism, Event & Sport Management, School of Health and Human Sciences
    Purpose Diasporas represent a unique yet often overlooked stakeholder in tourism crisis management. Their strong bonds with their homeland often result in continued engagement with an extended community, which is valuable to their homeland during unsettling times. This study aims to examine the engagement of the Indonesian diaspora in the USA to revive tourism in Indonesia during the early stages of the COVID-19 pandemic and their motivation behind such efforts. Design/methodology/approach This study is rooted in a social constructivism paradigm and uses a qualitative approach. Four focus groups (n = 25) and ten individual interviews with the Indonesian diaspora in the USA were conducted. Thematic analysis was used to identify major themes. Findings The findings indicate that diaspora engagement stemmed from two broad categories: social activism, such as information liaison, skills and knowledge transfer, and economic activism, including philanthropic activities, investment and remittance and return-home travel. Both altruistic and social exchange motives drive their continuous engagement. The findings exemplify “diaspora diplomacy” that can be harnessed as social capital for homeland tourism recovery post-crisis. Originality/value This study provides an in-depth analysis of diaspora engagement in destination recovery. This study highlights the importance of diasporas as social capital for destinations and offers insights into tourism crisis management by incorporating this overlooked stakeholder group.