Browsing by Subject "secondary user experience"

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    Guidelines to Incorporate a Clinician User Experience (UX) into the Design of Patient-Operated mHealth
    (ACM, 2017-05) Tunnell, Harry; Faiola, Anthony; Bolchini, Davide; Human-Centered Computing, School of Informatics and Computing
    This interactivity demonstration paper highlights how a patient-operated mHealth solution can be designed to improve clinician understanding of a patient's health status during a first face-to-face encounter. Patients can use smartphones to retrieve difficult-to-recall-from memory personal health information. This provides an opportunity to improve patient-clinician collaboration. To explore this idea, a mixed method study with 12 clinicians in a simulated encounter was conducted. A smartphone personal health record was prototyped and used for an experimental study. Communication, efficiency, and effectiveness was improved for clinicians who experienced the prototype. Study outcomes included a validated set of design guidelines for mHealth tools to support better patient-clinician communication.
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    Secondary users and the personal mhealth record: Designing tools to improve collaboration between patients and providers
    (IEEE, 2016-10) Tunnell, Harry D., IV; Pfaff, Mark; Faiola, Anthony; Department of Human-Centered Computing, School of Informatics and Computing
    Abstract: This paper describes a patient-centered health information technology (HIT) for primary and secondary users. Primary users are the main operators of a system and control dissemination of its information [1]. Secondary users have experiences through primary users [2]. A smartphone personal health record was prototyped for use in an experimental study with providers as secondary users. Patients are often secondary users in healthcare, but patientcentered care requires that patients have digital tools to manage their own health data to be better able to participate in healthcare decisions, making them primary users [3].