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Browsing by Subject "public administration"
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Item Accountability in Public Administration: Consistent Challenges and New Terrain(Oxford, 2020) Benjamin, Lehn M.; Raggo, Paloma; Lilly Family School of PhilanthropyItem Cop Wisdom and the Democratic Consequences of Citizen–State Interactions(Sage, 2022-05) Federman, Peter Stanley; School of Public and Environmental AffairsThe existing literature on citizen–state interactions lacks variation, and new research must be conducted to better understand the consequences of such interactions. Using the theoretical frame of cop wisdom, defined as strategies that citizens change or adapt based on the circumstances of their previous interactions with police, interactions between individuals and police officers are interrogated utilizing the 2015 Police-Public Contact Survey. The existence of cop wisdom within these encounters is demonstrated, along with findings that consider the impact of race, class, and citizenship on aggressive behavior in police–citizen encounters.Item Police Performance As Symbolic Politics? Public Recognition and the Value of Awards(Taylor & Francis, 2020) Federman, Peter Stanley; School of Public and Environmental AffairsWhat constitutes “good” performance in a law enforcement agency, who decides, and how does public recognition of that performance change how an agency performs? This study uses a quasi-experimental design and propensity-score matching model to assess the impact of a law enforcement agency’s status as a finalist for the annual Cisco/International Chiefs of Police Association (IACP) Community Policing Award on performance in future years, as measured by crime clearance rates. It is found that after comparing the treated group (finalist agencies) with the untreated group (non-finalist nearest-neighbor agencies), there is no meaningful difference in crime clearance rates. This unexpected finding establishes that the public recognition of finalist status by the Department of Justice, which promotes finalist agencies as exemplars of best practices in community policing, does not impact the subsequent performance of those agencies. Additionally, the results of the model suggest that the impact of symbolic politics and social construction on the award finalist selection process and the choice by DOJ to promote the practices of those agencies should be explored. Questions are also raised as to the utility of crime clearance rates as a performance measure, and future avenues for research in each area are proposed.Item Towards E-Government 2.0: An Assessment of Where E-Government 2.0 Is and Where It Is Headed(2010) Dixon, Brian E.The aim of electronic government (e-government) is to increase the convenience and accessibility of government services and information. E-government's past emphasized the automation of routine government operations. Modern e-government centers on Web-based delivery of information and services. As the Internet moves away from version 1.0, the author examines the literature for evidence and best practices on the adoption and use to date of Web 2.0 technologies in government. Despite evidence that Web 2.0 technologies have the potential to enhance knowledge management and citizen engagement, there remains a weak body of evidence on its adoption and usage. The essay explores the early evidence and suggests a path towards realization of the promise that e-government 2.0 holds. The path involves support and collaboration from a diverse set of stakeholders to study the impact of, as well as develop best practices for, using Web 2.0 technologies to improve government services and public administration.