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Browsing by Subject "future of work"

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    Computer-Supported Career Development in The Future of Work
    (ACM, 2018-11) Hui, Julie; Gerber, Elizabeth M.; Dombrowski, Lynn; Gray, Mary L.; Marcus, Adam; Salehi, Niloufar; Human-Centered Computing, School of Informatics and Computing
    As people increasingly work different jobs, the respon-sibility of building long-term career satisfaction and stability increasingly falls more on the workers rather than individual employers. With technologies playing a central role in how people choose and access employ-ment opportunities, it is necessary to understand how online technologies are shaping career development. We bring together leading human-computer interaction researchers, industry members, and community organ-izers, who have worked with systems and people across the socio-economic spectrum during the career devel-opment process. We will discuss research on the role of online technologies in career development, including but not limited to topics in crowd work, social media sites, and freelance work sites.
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    Worker-Centered Design: Expanding HCI Methods for Supporting Labor
    (ACM, 2020-04) Fox, Sarah E.; Khovanskaya, Vera; Crivellaro, Clara; Salehi, Niloufar; Dombrowski, Lynn; Kulkarni, Chinmay; Irani, Lilly; Forlizzi, Jodi; Human-Centered Computing, School of Informatics and Computing
    HCI has long considered sites of workplace collaboration. From airline cockpits to distributed groupware systems, scholars emphasize the importance of supporting a multitude of tasks and creating technologies that integrate into collaborative work settings. More recent scholarship highlights a growing need to consider the concerns of workers within and beyond established workplace settings or roles of employment, from steelworkers whose jobs have been eliminated with post-industrial shifts in the economy to contractors performing the content moderation that shapes our social media experiences. This one-day workshop seeks to bring together a growing community of HCI scholars concerned with the labor upon which the future of work we envision relies. We will discuss existing methods for studying work that we find both productive and problematic, with the aim of understanding how we might better bridge current gaps in research, policy, and practice. Such conversations will focus on the challenges associated with taking a worker-oriented approach and outline concrete methods and strategies for conducting research on labor in changing industrial, political, and environmental contexts.
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