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Item Engineering a Powerfully Simple Interlibrary Loan Experience with InstantILL(2019) Paxton, Mike; Maixner, Gary R.; McArthur, Joseph; Baich, TinaIUPUI University Library (UL) has long recognized the need to advance Open Access and the crucial role resource sharing services play in bridging between the subscription-based world and an Open world. Resource sharing professionals frequently use library services to search for and retrieve known items, and thus have a key role not only in the provision of services but in demanding better discovery systems, promoting new and better discovery and delivery tools, and educating users. As services such as Primo, EDS, and Google Scholar combine with library website design to promote central indexes, it is increasingly unrealistic to expect the average user to search multiple unpromoted channels for what they need, and so libraries must work to make all aspects of discovery and delivery similarly straightforward. Resource sharing professionals can make significant inroads in improving discovery and delivery of Open Access and subscription content by partnering with Open projects to improve the library user’s experience when searching for known content. This paper will share how UL has taken a concrete step in this direction by working with the Open Access Button to develop InstantILL, a simple, community-owned, search tool for students and researchers to get free, fast, and legal access to articles. With a simple interface that users expect, InstantILL integrates searching library holdings, searching Open Access materials, and submitting interlibrary loan requests into a single action. Attendees will learn why the library chose to pursue this project, what InstantILL is and how it was designed and developed, and the results of the implementation.Item InstantILL: Simplifying Content Delivery, With or Without Subscriptions(2021-04-27) Baich, TinaThis presentation will share how Indiana University-Purdue University Indianapolis (IUPUI) Library has taken a concrete step to advance delivery of content by collaborating with the Open Access Button to develop InstantILL -- a simple, community-owned, tool for students and researchers to get free, fast, and legal access to articles -- and how others can easily implement it at their library. Resource sharing is a core service for the delivery of content needed to support scholarship and education, and resource sharing professionals can make significant inroads in enhancing discovery and delivery by partnering with open projects to improve the library user's experience when searching for known content. With a simple interface that users expect, InstantILL integrates searches of a library's link resolver and open access content with a simple interlibrary loan request form, all with a single action by the end-user. Attendees will learn why the library chose to pursue this project, how InstantILL works, and how to easily implement it at their own library.Item InstantILL: Simplifying Content Delivery, With or Without Subscriptions(2019-12-09) Baich, TinaThis presentation will share how Indiana University-Purdue University Indianapolis (IUPUI) Library has taken a concrete step to advance delivery of content by collaborating with the Open Access Button to develop InstantILL -- a simple, community-owned, tool for students and researchers to get free, fast, and legal access to articles -- and how others can easily implement it at their library. Resource sharing is a core service for the delivery of content needed to support scholarship and education, and resource sharing professionals can make significant inroads in enhancing discovery and delivery by partnering with open projects to improve the library user's experience when searching for known content. With a simple interface that users expect, InstantILL integrates searches of a library's link resolver and open access content with a simple interlibrary loan request form, all with a single action by the end-user. Attendees will learn why the library chose to pursue this project, how InstantILL works, and how to easily implement it at their own library.