Browsing by Subject "Turnover"

Now showing 1 - 3 of 3
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    A reflection on the Great Resignation in the hospitality and tourism industry
    (Emerald Publishing, 2022-08-12) Liu-Lastres, Bingjie; Wen, Han; Huang, Wei-Jue; Tourism, Event & Sport Management, School of Health and Human Sciences
    Purpose This paper aims to provide a critical reflection on the Great Resignation in the hospitality and tourism industry in the wake of the COVID-19 pandemic. Specifically, this paper reviews the causes and effects of the Great Resignation, addresses the labor shortage in this industry and proposes strategies that can help manage the challenges. Design/methodology/approach This paper is based on a critical analysis of emerging phenomena, related literature and researchers’ experiences and insights. Findings The Great Resignation has presented unprecedented challenges for the hospitality and tourism industry. A closer examination reveals that the pandemic has served as a catalyst rather than a leading cause of this trend. Workforce issues are becoming increasingly complex under contemporary influences, including internal elements such as new explications at work and external factors like the gig economy and technology implementation. Practical implications This study provides practical implications on how Hospitality and Tourism practitioners can respond to the Great Resignation on micro, meso and macro levels. The practical implications revolve around employees’ changing needs and preferences in the wave of Great Resignation, as well as the necessity for employers’ reflection and improvement. Originality/value This study marks an initial attempt to provide a critical assessment of a contemporary issue involving the Great Resignation. This paper extends its discussion through an advanced analysis of the issue, offers suggestions to manage current obstacles related to labor issues in hospitality and tourism, and illuminates future research directions.
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    Antecedents and outcomes of work-linked couple incivility
    (2014) Jones, Morgan Dakota; Sliter, Michael; Devine, Denis John; Williams, Jane R.
    Workplace incivility has been shown to have negative organizational and individual effects on people who experience this low-intensity deviant behavior. Research has recently begun to look at incivility as a form of modern discrimination that may be used to target out-groups within organizations, where out-groups are broadly defined. The first goal of the current study was to examine the impact of incivility on work-linked couples. Second, the present study sought to determine the effect that experiences of WLC incivility had on individual and organizational outcomes: burnout, job satisfaction, and turnover intentions. Finally, although the outcomes of incivility have been well-established, the antecedents of this phenomenon have been examined considerably less. Therefore, the present study sought to examine and explain the relationship between a climate for formality, gender, and WLC incivility. To accomplish these goals a snowball sampling method was used to recruit a total of 86 participants for an online survey. Hierarchal regression and bootstrapping mediation were used to analyze the data. Results showed that WLC incivility was predictive of burnout, job dissatisfaction, and turnover intentions. Furthermore, both burnout and job satisfaction were shown to mediate the relationship between WLC incivility and turnover intentions. The theoretical and practical implications of these results are discussed as well as potential areas for future research.
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    The Influence of Executive Selection Factors on the Performance of Public Sector Organizations in Korea
    (Taylor & Francis, 2014) Park, Sanghee; Cho, Yoon Jik
    This research explores the determinants of organizational performance, focusing on executive selection factors. Despite the growth of public sector organizations in various policy fields, there have been few empirical studies of the relationship between executive selection and performance. Using the panel data from 1999 to 2007 of 13 quasi-governmental Korean organizations classified as government corporations, this research examines how politicization of boards, chief executive succession, and insider/outsider origin of chief executives affect organizational performance as measured by two indicators, the Performance Evaluation Index (PEI) and the Consumer Satisfaction Index (CSI). The results demonstrate that board politicization and chief executive succession have a significantly positive effect on the PEI, whereas the CSI is largely determined by contextual factors, such as presidential change and unemployment rate. Financial support from the government shows consistent influence on both performance indicators.