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Item Can post-disaster tourism development improve destination livelihoods? A case study of Aceh, Indonesia(Elsevier, 2020-10-21) Liu-Lastres, Bingjie; Mariska, Dini; Tan, Xiaoyuan; Ying, Tianyu; Tourism, Conventions, and Event Management, School of Health and Human SciencesDestinations are vulnerable to natural disasters, which can result in damage to infrastructure and built facilities, negative destination images, and a difficult time of recovery. Recently, a growing number of destinations have incorporated tourism development in their disaster relief efforts and used post-disaster tourism as a strategy to enhance local livelihoods and build community resilience. Guided by the Sustainable Livelihoods Framework for Tourism (SLFT), this study analyzed the case of Aceh, Indonesia, a destination that had been struck by a severe natural disaster and developed tsunami tourism as a strategy to recover. The data were collected through focus group interviews among local stakeholders. Based on the SLFT, this study employed a deductive approach to analyze the data and identified six themes. The findings not only validated the applicability of the SLFT to a post-disaster tourism development context, but also revealed how tourism could contribute to various community assets and a resilient destination in the aftermath of a crisis. The study also underscored the importance of local culture and religion during the recovery process. Based on the findings, further discussions are provided regarding the dynamics involving sustainable development, post-disaster tourism, and resilient destinations.Item Common city attributes and contact employees : a case study of Indianapolis, Indiana(2014-01-03) McBride, Jordan Ray; Heo, Jinmoo; King, Carina; Culp, Brian O.Indianapolis is considered by many a competitive, large population city with incredible resources for business conferences and event tourism. The city’s flagship event, The Indianapolis 500, has paved the way for the city’s success. With initiative, planning, construction, and implementation the city’s tourism prowess has grown over the past three decades. Indianapolis has become host to a plethora of mid-size and large conferences every year, a regular on the host circuit for the NCAA Final Four, host of the annual Big Ten basketball tournament and most recently the host of the 2012 Super Bowl. Indianapolis continuously attempts to bring in more events every year. Not many residents get to see, or are even aware of, the associates busy at work attempting to fill hotel rooms, conference centers and stadiums. The Destination Marketing Organizations (DMOs) of the city are constantly working and tweaking strategies to increase exposure and get tourists excited about visiting Indianapolis. However, it is difficult to identify what truly separates Indianapolis as a tourist destination from any other competitive, second-tier population, landlocked city. Centrality within the country and the tourism infrastructure may be argued, but a representative from nearly any city in competition with Indianapolis may make a counterpoint to most resources. Instead of running in circles with this argument, this thesis looks to probe into a resource for Indianapolis that could be turned into a strong marketing tool for tourism: its employees. The overall purpose of this study was to examine the perceptions of resident contact employees in the food service and lodging industries concerning Indianapolis’ tourism attributes, and their relation to Indianapolis’ destination marketing and managerial strategies.Item Exploring Residents’ Roles as Risk Insiders in Tourism Crisis Management(Travel and Tourism Research Association, 2019-06-20) Liu-Lastres, Bingjie; Cahyanto, Igantius P.The purpose of this study is to explore residents’ roles as risk insiders in tourism crisis management. Particularly, this study used the recent event of Red Tides in Florida as the context and surveyed 969 potential visitors and 460 Florida residents. The preliminary findings indicated that visitors tend to rely on residents for risk related information. Guided by the social identity theory, this study further investigated the main drivers of Florida residents’ information-sharing behavior. The results indicated that both subjective knowledge and social identity influenced residents’ willingness to share risk information with visitors and their actual behavior. Based on the findings, this study further discussed a new research direction that involves residents in tourism crisis management. This study also offers practical implications on how to encourage residents to participate in the information-exchange process in tourism crisis management.Item From Tourism in Contemporary Spanish Visual Culture and Literature(2019-03-21) Mallorquí-Ruscalleda, EnricItem From Tourism-Philia to Tourism-Phobia: Tourism in Contemporary Spanish Visual Culture and Literature(2019-03-23) Mallorquí-Ruscalleda, EnricItem ‘Joker’ fans flocking to a Bronx stairway highlights tension of media tourism(The Conversation US, Inc., 2019-11-01) Holzman, Laura M.; Herron School of Art and DesignItem Risk perception, media exposure, and visitor’s behavior responses to Florida Red Tide(Taylor and Francis, 2020) Cahyanto, Ignatius P.; Liu-Lastres, BingjieFlorida’s Red Tide outbreak, a major environmental disturbance in 2018, not only garnered nationwide attention but also affected both in-state and out-of-state visitors. Guided by the Social Amplification of Risk Framework (SARF), this study examined the relationships between media exposure, risk perception, and visitors’ behavioral responses. Data were gathered from two surveys in late 2018. The findings validate the practicality of applying SARF to the current context. This study also found that both perceived consequences and access to the community are significant predictors of visitor behavior. This study further discussed how to market destinations during turbulent times.Item Sites of Power and the Power of Sight: Vision in the California Mission Landscapes(University of Pittsburgh Press, 2007) Kryder-Reid, ElizabethThe relationships of sight and power in the landscapes in California missions are explored in this study of three periods of mission history – the sites’ origins as the locus of colonial encounters between Spanish Franciscans and the Indigenous peoples of California, their later re- invention as public sites with “California mission gardens,” and contemporary tourist destinations. While seemingly disparate settings, this paper argues that the imposition of western power on Native peoples and the creation of romanticized oases in tourist destinations are parallel in a number of respects, particularly in the control of vision. The paper also explores diverse perspectives on this view of the land by examining indigenous ideologies of landscape and local expressions of meaning within garden design.Item Understanding the Cruise Industry’s Responses to Health-Related Crises: A Case Study Approach(TTRA, 2015-06-05) Liu, Bingjie; Pennington-Gray, LoriThe cruise industry is one of the fastest growing sectors within the tourism and hospitality industry (WTO, 2010). In spite of the increasing popularity, there has been a continued interest in traveling albeit an increased exposure to various types of health risks, such as seasickness, nausea, and foodborne disease (CDC, 2014). Oftentimes these health risks can develop into health-related crises to which both passengers and crew members are vulnerable (Henderson, 2007). The outbreak of health-related crises can exert epidemic effects on the cruise industry and therefore have catastrophic impacts (CLIA, 2014). The direct outcome normally manifests itself as damage to personal health and well-being of the traveler; while indirect outcome can take the form of customer dissatisfaction, impaired brand images of cruise lines, and distorted images of destinations (CDC, 2014; Crimson Hexagon, 2013). To cope with these challenges, scholars have highlighted the importance of crisis management practices as well as effective crisis responses (Coombs, 2014; Ritchie, 2008).