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Browsing by Subject "Survey development"
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Item The Development of a Multidimensional Engagement Measure(Research Gate, 2018-08-16) Andel, Stephanie A.; de Vreede, Gert-Jan; Singh, Vivek; de Vreede, Triparna; Padmanabhan, Balaji; Spector, Paul E.Over the past decades, user engagement has become central to product success more than ever before. However, while engagement has been studied extensively in various disciplines, these bodies of knowledge are siloed. One indication of this separation is that there is no existing user engagement measure that can be used consistently and reliably across research domains. This emergent research paper aims to progress towards bridging this gap by developing an engagement scale that may be generalized to multiple disciplines. To that effect, we first identified engagement as a three dimensional phenomenon and developed definitions for each dimension. Next, we conducted a series of four studies to develop and validate a measure of user engagement. This resulted in a 16-item measure to assess cognitive, behavioral, and emotional engagement. Future steps include further refinement of the measure, and additional studies to test the generalizability of the scale across disciplines.Item Involving Community Partners in Evaluating the Outcomes of IUI's Community Engagement(2024-08-30) Garcia, Silvia; Rowley, Latosha; Grim, JimIn 2022, the Indiana University Indianapolis Office of Community Engagement initiated a project to integrate community voices and perceptions in identifying and measuring engagement outcomes. Community and university partner narratives of perceived impact and the successes and challenges of IUI’s engagement strategy were analyzed to develop a tool to measure engagement outcomes and the quality of university-community collaborations. In 2023, the survey was validated using focus group-based cognitive interviews with a sample of community partners and IUI employees. This innovative method allowed community partners to actively shape the survey, ensuring it accurately captured community engagement outcomes. Participants provided feedback on survey questions, highlighting issues with terminology, categorization of collaboration areas, and the evaluation scale. Challenges included ensuring questions were relevant to diverse community partners and aligning survey items with actual collaboration outcomes. The study emphasizes the importance of inclusive evaluation strategies and acknowledges limitations in generalizing findings to other institutions.