Browsing by Subject "Performance management"

Now showing 1 - 3 of 3
  • Thumbnail Image
    Item
    Diversity-Valuing Behaviors as a Performance Asset instead of a Liability: The Role of DEI Accountability Mechanisms
    (2023-06) Washington, Darius M.; Stockdale, Margaret S.; Derricks, Veronica; Johnson, India R.
    Women and racial minorities are perceived negatively when they engage in diversity-valuing behaviors (i.e., behaviors that promote demographic balance), which increases negative perceptions of their competence and performance effectiveness in modern organizations. Although organizational attention to the topics of workplace equity and inclusion has increased, Black women continue to be excluded from leadership positions motivated by race and sex-based judgments of intellectual inferiority and leadership incongruity. Diversity management continues to be an important research domain to ensure the effective implementation of diversity, equity, and inclusion (DEI) relevant strategies to reduce bias and discrimination. This work infuses accountability for DEI into a performance management system to address the backlash Black women receive for engaging in DEI-relevant behaviors. I used accountability for DEI as a relevant structure to test whether holding employees accountable for diversity-valuing behavior (i.e., promoting DEI goals) through competence mitigates negative performance evaluation and promotion rating of a Black woman. In the current study, MTurk participants (N = 280) with employment experience were surveyed about their evaluation of performance and promotion ratings. Participants were randomly assigned to receive information about dimensions of an employee’s annual evaluation, including “Diversity and Inclusion” (DEI accountability condition) or “Corporate Social Environmental Responsibility” (CSR; control condition). Dependent on participant condition, participants received more information about extra-role behaviors (i.e., diversity-valuing behavior vs. organizational citizenship behaviors) demonstrated by a Black woman. Results were not statistically significant but showed that participants reported more favorable performance evaluation and promotion ratings toward the fictitious employee in the DEI accountability condition who engaged in diversity-valuing behavior compared to the fictitious employee in the CSR (control condition) who engaged in diversity-valuing behavior. These results suggest that organizations that embed a framework for measuring and evaluating DEI efforts among all employees may reduce negative competence perceptions, which in turn, can help mitigate negative performance evaluations and increase promotion ratings among Black women.
  • Thumbnail Image
    Item
    Examining the feedback environment and accountability in informal performance management systems
    (2013-03-06) Coulter-Kern, Paige E.; Williams, Jane R.; Ashburn-Nardo, Leslie; Boyd, Elizabeth; Grahame, Nicholas J.
    Improving performance management is a high priority for many organizations that want to improve the performance of their employees. Recently, researchers have focused on the social context to promote behavioral change, and have created new scales to examine context, such as the feedback environment. The current study examined internal and external accountability as mediators of the relationship between the feedback environment and developmental behaviors. Participants each completed three scales measuring the feedback environment, internal and external accountability, and developmental behaviors. Results suggested that internal and external accountability both mediate the relationship between the feedback environment and developmental behaviors, but neither is a stronger mediator than the other. In addition, internal and external accountability both mediate the relationship between each component of the feedback environment and developmental behaviors, but again neither is a stronger mediator than the other. This study contributed to the literature on performance management, and emphasized the importance of training supervisors to use the feedback environment to increase perceptions of accountability for employees.
  • Thumbnail Image
    Item
    What about the Supervisor? The Role of Supervisor Implicit Person Theory and Behaviors in Appraisal Interviews
    (2019-05) Drawbaugh, Montana L.; Williams, Jane R.; Stockdale, Margaret S.; Porter, Christopher O. L. H.
    Supervisors are the primary drivers of performance management; however, little is known about factors that influence their implementation of these systems. The purpose of this study was to investigate how a supervisor individual difference—implicit person theory (IPT)—differentially predicts supervisor behaviors during, as well as both supervisor and employee reactions to appraisal interviews. In Study 1, MBA students reported their supervisors’ behaviors during their most recent performance appraisal interview (Time 1) as well as their subsequent reactions (i.e., perceived satisfaction, utility, success, supervisor support; Time 2). Their supervisors completed a measure assessing their own IPT (Time 3). Findings suggest that supervisors’ task-oriented behaviors predicted perceived satisfaction, utility, and success of the appraisal interviews, while supervisor’ relational-oriented behaviors predicted perceived supervisor support. In Study 2, supervisors recruited via MTurk completed all measures from Study 1 except perceived success. Results suggest that IPT was positively related to task-oriented behaviors and perceived utility, task-oriented behaviors mediated the relationship between IPT and all three reaction measures (i.e., perceived satisfaction, utility, and supervisor support), and relational-oriented behaviors significantly predicted supervisors’ perceived support. Overall, findings suggest that supervisors who believe people can change (hold a more incremental IPT) display more task-oriented behaviors during and see more utility in appraisal interviews. Additionally, task-oriented behaviors emerged as the key mechanism linking supervisors’ IPT and reactions to appraisal interviews. These findings demonstrate that supervisor individual differences, such as IPT, can influence performance appraisal and management outcomes.