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Browsing by Subject "Libraries -- Evaluation"
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Item Assessment in Space Designed for Experimentation: The University of Washington Libraries Research Commons(2014-08) Ray, Lauren; Macy, Katharine V.Since opening in 2010, the University of Washington Libraries Research Commons has used a number of quantitative and qualitative assessment methods to evaluate its space, services and programs. Because it was designed for constant experimentation and change, Research Commons assessment has been driven by the desire to stay true to user needs, make the case for growth, and test new models of space design, programming, and services. This paper will describe assessment activities and projects kept in spirit with the experimental, agile nature of the space, and how the focus shifted from space assessment to programmatic assessment. In order to respond to changing user needs and push for innovation, the Research Commons has evolved to examine space, services, and programs in an integrated holistic manner. This has allowed the staff to not only understand what users do within the space and their preferences, but also how effective are programming and services offered at meeting those user needs.Item Assessment of User Response to IUPUI University Library: 1999-2003 Studies, Report to David Lewis of IUPUI University(2003-08-20) Stamatoplos, Anthony C., 1958-; Mackoy, RobertThis report describes an ongoing assessment of services at the IUPUI University Library. It is the first comprehensive assessment of University Library service, though several ad hoc surveys have been administered over the past several years. A few small surveys had been conducted, focusing on interlibrary loan services and computer workstation needs. A large study had examined users’ experiences with, and perceptions of, University Library services as they related to library instruction for a writing course. That study looked at patron expectations of, and satisfaction with, library services. Certain "drivers of satisfaction" were identified, but they could not necessarily be generalized to University Library patrons as a whole. The current study builds upon that research.Item Why Books Are Bought and Borrowed(1988) Lewis, David W.The article describes a model which attempts to explain how the cost/value of a users time and the uncertainty of the result effects the decisions users make about whether to use a library or a book store.