Browsing by Subject "Job stress"

Now showing 1 - 3 of 3
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    Antecedents and outcomes of work-linked couple incivility
    (2014) Jones, Morgan Dakota; Sliter, Michael; Devine, Denis John; Williams, Jane R.
    Workplace incivility has been shown to have negative organizational and individual effects on people who experience this low-intensity deviant behavior. Research has recently begun to look at incivility as a form of modern discrimination that may be used to target out-groups within organizations, where out-groups are broadly defined. The first goal of the current study was to examine the impact of incivility on work-linked couples. Second, the present study sought to determine the effect that experiences of WLC incivility had on individual and organizational outcomes: burnout, job satisfaction, and turnover intentions. Finally, although the outcomes of incivility have been well-established, the antecedents of this phenomenon have been examined considerably less. Therefore, the present study sought to examine and explain the relationship between a climate for formality, gender, and WLC incivility. To accomplish these goals a snowball sampling method was used to recruit a total of 86 participants for an online survey. Hierarchal regression and bootstrapping mediation were used to analyze the data. Results showed that WLC incivility was predictive of burnout, job dissatisfaction, and turnover intentions. Furthermore, both burnout and job satisfaction were shown to mediate the relationship between WLC incivility and turnover intentions. The theoretical and practical implications of these results are discussed as well as potential areas for future research.
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    Factors that affect quality of care among mental health providers: Focusing on job stress and resources
    (American Psychological Association, 2021) Fukui, Sadaaki; Salyers, Michelle P.; Morse, Gary; Rollins, Angela L.; School of Social Work
    Objective: High-quality, person-centered care is a priority for mental health services. The current study conducted secondary data analysis to examine the impact of job stress (i.e., interaction with high-risk consumer cases, increased caseload, emotional exhaustion) and resources (i.e., increased organizational and supervisory support, autonomy, role clarity) on providers' perceived quality of care. Methods: Data consisted of 145 direct care providers from an urban community mental health center. Structural equation modeling was used for testing the hierarchical regression model, sequentially adding job stress and resource variables in the prediction models for the quality of care (i.e., person-centered care, discordant care [conflict with consumers and tardiness]). Results: Person-centered care was positively associated with increased role clarity, organizational support, and larger caseload size, while a lower level of discordant care was associated with lower emotional exhaustion, smaller caseload size, less interaction with high-risk consumer cases, and with increased role clarity. Conclusions and Implications for Practice: Resources on the job may be particularly important for improved person-centered care, and lowering job stress may help reduce discordant care. The current study suggests the need for the mental health organizations to attend to both job stress and resources for providers to improve the quality of care.
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    Gender and work-family conflict : the moderating role of a job's gender-type
    (2013-11-06) Bradley, Kyle James; Boyd, Elizabeth; Williams, Jane R.; Ashburn-Nardo, Leslie; Grahame, Nicholas J.
    With an increased interest in work-family conflict, researchers have recently turned much of their attention to understanding what puts people at risk of experiencing higher levels of work-family conflict. The purpose of this paper is to examine how gender might influence work-family conflict (WFC) experienced. While past research has explored this topic, results have remained inconclusive. Although some research indicates that women experience more conflict, other research indicates that men experience more conflict, while still other research indicates no gender difference. It is proposed here that these mixed results indicate other factors may be present which moderate the effect of gender on work-family conflict. Drawing on the theory of work-family conflict and role congruity theory, this paper looks specifically at how the gender-type of a job moderates the relationship between gender and experienced levels of work-family conflict. Data from alumni from a large Midwestern University were analyzed using hierarchical regression. Job gender-type (i.e., femininity) was found to moderate the relationship between gender and work-family conflict such that women in jobs that were less stereotypically feminine reported higher levels of time based-conflict than women working in jobs that were more stereotypically feminine. Men reported similar levels of WFC regardless of their job type. Directions for future research on gender and WFC are discussed.