Browsing by Subject "Incivility"

Now showing 1 - 5 of 5
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    Adapting Civility Education in an Academic-Practice Partnership
    (Slack, 2021-12) Opsahl, Angela G.; Embree, Jennifer L.; Howard, Matthew S.; Davis-Ajami, Mary Lynn; Herrington, Cynthia; Wellman, Debra S.; Hodges, Kimberly T.; School of Nursing
    BACKGROUND: Incivility results in nurse burnout, decreased job performance, and decreased patient safety. Leaders of an academic-practice partnership developed educational activities promoting organizational civility during the COVID-19 pandemic. The purpose of this article is to describe an educational activity about civility that was transitioned to a virtual platform and participants' comfort engaging in and responding to incivility. METHOD: Face-to-face education was converted to a synchronous online event, supporting 75 nurses, nursing students, and other health care professionals in attendance. Activities consisted of cognitive rehearsal techniques, breakout rooms, simulation videos, group debriefs, and panel discussions delivered via Zoom and Mentimeter software. RESULTS: Workplace Civility Index results were significantly different from pretest to post-test. Seventy-two percent of participants were not comfortable gossiping about others, but only 30% were comfortable responding to incivility. CONCLUSION: Promoting civility awareness through a virtual education platform using cognitive rehearsal techniques and reflection can provide support for current and future nurses.
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    Antecedents and outcomes of work-linked couple incivility
    (2014) Jones, Morgan Dakota; Sliter, Michael; Devine, Denis John; Williams, Jane R.
    Workplace incivility has been shown to have negative organizational and individual effects on people who experience this low-intensity deviant behavior. Research has recently begun to look at incivility as a form of modern discrimination that may be used to target out-groups within organizations, where out-groups are broadly defined. The first goal of the current study was to examine the impact of incivility on work-linked couples. Second, the present study sought to determine the effect that experiences of WLC incivility had on individual and organizational outcomes: burnout, job satisfaction, and turnover intentions. Finally, although the outcomes of incivility have been well-established, the antecedents of this phenomenon have been examined considerably less. Therefore, the present study sought to examine and explain the relationship between a climate for formality, gender, and WLC incivility. To accomplish these goals a snowball sampling method was used to recruit a total of 86 participants for an online survey. Hierarchal regression and bootstrapping mediation were used to analyze the data. Results showed that WLC incivility was predictive of burnout, job dissatisfaction, and turnover intentions. Furthermore, both burnout and job satisfaction were shown to mediate the relationship between WLC incivility and turnover intentions. The theoretical and practical implications of these results are discussed as well as potential areas for future research.
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    Nursing students' experiences and responses to faculty incivility: a grounded theory approach
    (2016-08-26) Holtz, Heidi Kathleen; Rawl, Susan; Draucker, Claire Burke; McNelis, Angela M.; Ironside, Pamela M.
    In nursing education, faculty incivility toward students is a serious issue that affects the quality of nursing programs and is a precursor to incivility in the nursing workforce. Recent studies demonstrate that more nursing faculty members than previously thought engage in uncivil behaviors toward students. Faculty incivility can be distressing to nursing students and negatively impact learning environments, student learning, and perhaps patient outcomes. Little is known, however, about how students perceive experiences of faculty incivility and how these experiences unfold. The purpose of this grounded theory study was to develop a theoretical framework that describes how incidents of faculty incivility toward traditional Bachelor of Science in Nursing (BSN) students unfold. Thirty traditional BSN students from the National Student Nurses Association who had experienced faculty incivility participated in a semi-structured interview. Analysis of the participants’ narratives was done in two phases. In Study Part 1, content analytic procedures were used to develop a typology that describes six types of faculty incivility that were labeled as follows: judging or labeling students, impeding student progress, picking on students, putting students on the spot, withholding instruction, and forcing students into no-win situations. In Study Part 2, constant comparison analysis was conducted. Segments of data were coded, similar codes were grouped into categories, the dimensions of the categories were determined, and the categories were organized into the final framework. The framework depicts a three-stage process with a focus on strategies students use to manage faculty incivility. The strategies were labelled as followed: seeking help from other professors, commiserating with peers, going up “the chain of command,” keeping one’s “head down,” getting professional help, and giving oneself a “pep-talk.” The findings provide a foundation for the development of programs to reduce faculty incivility in BSN programs and to help students manage it when it occurs.
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    Pervasiveness and Impact of Single-Day Episodes of Harassment, Microaggression, and Incivility of Biomedical Health Trainees
    (Department of Psychology, Indiana University-Purdue University Indianapolis, 2023-07-01) Stockdale, Margaret S.; Kimble-Hill, Ann C.; Dinh, Tuyen K.; Mosier, Amanda E.; Washington, Darius; Wu, Wei; Roper, Randall
    The biomedical workforce needs the talents and insights of people from all cross-sections of identity to advance scientific discovery and to improve research application. To build and sustain this workforce, trainees must be treated with respect and support. We assessed the prevalence of daily experiences of harassment, racial mistreatment, and incivility by conducting a national survey of NIH funded graduate students (n=249) and post-doctoral fellows (n=148). Our findings suggest there is an alarming prevalence of mistreatment within research training environments. Our random sampling of F30, F31, F32, and K99 recipients suggests that as many as 45% of graduate students and postdoctoral trainees experience or observe at least one form of mistreatment on any given day, with incivility being the most reported experience. Furthermore, we found that mistreatment experiences and observations were significantly associated with negative program attitudes, indicating a potential risk for attrition among trainees. Moreover, the prevalence of mistreatment was consistent across gender and racial identities. These findings underscore the urgent need for interventions to address mistreatment in research training environments. This study is the first to report empirical data from the trainee perspective on the prevalence and impact of single-day mistreatment in biomedically relevant training programs. Our research is important for understanding the underpinnings of the mentor-mentee and peer-peer interactions responsible for the prevalence of negative environments, as well as highlighting where interventions are necessary to develop supportive leadership and lab culture practices that will improve career outcomes for participants in these fields.
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    Tweet or Fired: An Analysis on the Practice of Managing Public Sector Employees that Engage on Social Media
    (2022-05) Kemp, Desmond L.; Etienne, Leslie K.; Eckerd, Adam; Walker, Marquita; Merritt, Breanca
    This study explored the perspectives of six public sector human resource professionals on social media policies and how it maintains the behavior of employees that engage on social media. The expansion of technology in the public sector allows personnel to build relationships with the people they serve and participate in public forums. As more legislators and professionals use social media for work and personal matters, they are more likely to face public humiliation and disciplinary punishment over uncivil behavior. This research shows the public sector institutions in the Indianapolis area have lenient social media policies. In addition, this research argues that work policies, i.e., social media, should be modernized and relevant for all cultures. This dissertation analyzes how social media policies are established and executed within local government organizations using a multi-method approach. The first phase of this study surveyed and interviewed human resources professionals. While social media issues are still relatively new, progressive disciplinary procedures are most likely to be implemented when an employee engages in uncivil behavior on social media. The Logic of Appropriateness as the framework for the content analysis of social media policies from eight local agencies explores how the organizations direct employee behavior. The analysis findings determine certain public sector institutions in the Indianapolis area have social media policies for legal protection but place ethical value on respect as an expectation for employee conduct. This study backs the development of transparent social media policies in public sector agencies, especially since there is a recurring shift in the generational and cultural background of public representatives.