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Item ILL best practices: streamlining & greening(2012-11-14) Baich, Tina; Baker, Christine A.; Walker, KarenThis program will provide ILL practitioners with ideas to help them streamline and green their operations. Key topics to be discussed will include streamlining with technology by using features of WorldCat Resource Sharing, Odyssey standalone, Article Exchange, etc.; streamlining manual workflows within IN-Share and Evergreen libraries and reducing waste in ILL by greening the process.