Browsing by Author "Zhao, Xiande"

Now showing 1 - 10 of 10
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    Absorptive capacity and mass customization capability
    (Emerald, 2015) Zhang, Min; Zhao, Xiande; Lyles, Marjorie A.; Guo, Hangfei; School of Business
    Purpose – The purpose of this paper is to investigate the effects of a manufacturer’s absorptive capacity (AC) on its mass customization capability (MCC). Design/methodology/approach – The authors conceptualize AC within the supply chain context as four processes: knowledge acquisition from customers, knowledge acquisition from suppliers, knowledge assimilation, and knowledge application. The authors then propose and empirically test a model on the relationships among AC processes and MCC using structural equation modeling and data collected from 276 manufacturing firms in China. Findings – The results show that AC significantly improves MCC. In particular, knowledge sourced from customers and suppliers enhances MCC in three ways: directly, indirectly through knowledge application, and indirectly through knowledge assimilation and application. The study also finds that knowledge acquisition significantly enhances knowledge assimilation and knowledge application, and that knowledge assimilation leads to knowledge application. Originality/value – This study provides empirical evidence of the effects of AC processes on MCC. It also indicates the relationships among AC processes. Moreover, it reveals the mechanisms through which knowledge sourced from customers and suppliers contributes to MCC development, and demonstrates the importance of internal knowledge management practices in exploiting knowledge from supply chain partners. Furthermore, it provides guidelines for executives to decide how to manage supply chain knowledge and devote their efforts and resources in absorbing new knowledge for MCC development.
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    Effect of different food recall strategies on consumers’ reaction to different recall norms: A comparative study
    (Emerald, 2017-10-09) Hu, Haiju; Djebarni, Ramdane; Zhao, Xiande; Xiao, Liwei; Flynn, Barbara B.; Kelley School of Business - Indianapolis
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    Effects of absorptive capacity, trust and information systems on product innovation
    (Emerald, 2018) Zhang, Min; Zhao, Xiande; Lyles, Marjorie A.; Kelley School of Business - Indianapolis
    Purpose The purpose of this paper is to empirically investigate the mechanisms through which absorptive capacity (AC), trust and information systems jointly influence product innovation. Design/methodology/approach This study proposes a research model to examine the mediating role of AC on the impacts of trust and information systems on product innovation and the moderating roles of trust and information systems on the relationship between AC and product innovation. The hypotheses are empirically tested using regression and bootstrapping methods and data collected from 276 manufacturing firms in China. Findings This study finds that trust and information systems positively affect product innovation and the effects are fully mediated by AC. AC also significantly enhances product innovation, and the effect is amplified by trust as well as information systems. In addition, the results show that trust and information systems improve AC both individually and interactively. Originality/value The findings extend existing knowledge on the antecedents of AC and the contingent conditions under which a manufacturer’s AC is more effective than that of its rivals. The results also clarify the mechanisms through which trust and information systems improve product innovation. This study provides insights into the complex relationships among a manufacturer’s sociotechnical systems, knowledge management processes and new product development, and reveals how to design organisational systems to fully capitalise the value of AC on product innovation.
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    The financial impact of product recall announcements in China
    (2013) Zhao, Xiande; Li, Yina; Flynn, Barbara B.
    A product recall can be viewed as a firm’s worst nightmare. Although the long-term damage to brand equity and company reputation may be difficult, if not impossible, to quantify, the short-term impact on shareholders’ wealth is readily estimable. While many studies have examined this issue in the Western context, little is known about the financial impact of a product recall announcement in China. To advance the knowledge about the financial impact of a product recall announcement, we explore this issue using event study methodology. In general, our findings are congruent with previous research that product recalls result in negative abnormal returns. Interestingly, however, we found that Chinese companies suffered from greater financial losses than their Western counterparts did. This study also provides evidence that the Chinese food industry experiences a more severe stock market reaction than the automobile industry and that a passive recall strategy was associated with a more negative stock market reaction than a proactive recall strategy. We conclude with several future research avenues for global research on product recalls.
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    The impact of power and relationship commitment on the integration between manufacturers and customers in a supply chain
    (2008) Zhao, Xiande; Huo, Baofeng; Flynn, Barbara B.; Yeung, Jeff Hoi Yan
    Supply chain integration (SCI) has received increasing attention from scholars and practitioners in recent years. However, our knowledge of what influences SCI is still very limited. Although marketing and management researchers have investigated power and relationship commitment issues between organizations, few have examined their impact on SCI. This paper extends the power–relationship commitment theory established in Western marketing literature and links it with SCI in China, through examining the relationship between power, relationship commitment and the integration between manufacturers and their customers. We propose and empirically test a model using data collected from 617 manufacturing companies in China. The results show that different types of customer power impact manufacturers’ relationship commitment in different ways. Expert power, referent power and reward power are important in improving manufacturers’ normative relationship commitment, while reward power and coercive power enhance instrumental relationship commitment. We also found that normative relationship commitment had a greater impact on customer integration than instrumental relationship commitment. These findings are interpreted in light of national culture differences between China and the U.S. in terms of power distance and collectivism, which provide a new perspective on SCI.
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    The Impact of Product Recall Announcements on Stock Market Reaction: a Study of Chinese Listed Companies
    (2009) Zhao, Xiande; Lee, Yina; Ng, Stephen; Flynn, Barbara B.
    Product recalls can be viewed as a firm or nation’s worst nightmare. Though the magnitude of the loss of brand equity and reputation due to a recall is difficult to directly estimate, the impact of a recall on shareholder wealth is more easily quantified. Based on a sample of 29 product recall announcements by Chinese listed companies during the period 2002 to 2008, the effects of the stock market reaction to them was examined. Consistent with previous research in the United States market, we found a significant negative abnormal return in the Chinese market, but also found that Chinese companies suffered greater financial losses from product recalls. The results also revealed that Chinese companies in the food industry experienced more severe reactions from their recall announcements, while companies in automobile industry experienced a less severe reaction in their stock prices. We briefly describe the case of the melamine tainted milk crisis in China and investigate the stock market reaction, for both affected companies and their competitors. The results show that all of the affected companies suffered from significant negative financial losses, while their competitors benefitted from the recall.
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    The impact of supply chain integration on performance: A contingency and configuration approach
    (2010) Flynn, Barbara B.; Huo, Baofeng; Zhao, Xiande
    This study extends the developing body of literature on supply chain integration (SCI), which is the degree to which a manufacturer strategically collaborates with its supply chain partners and collaboratively manages intra- and inter-organizational processes, in order to achieve effective and efficient flows of products and services, information, money and decisions, to provide maximum value to the customer. The previous research is inconsistent in its findings about the relationship between SCI and performance. We attribute this inconsistency to incomplete definitions of SCI, in particular, the tendency to focus on customer and supplier integration only, excluding the important central link of internal integration. We study the relationship between three dimensions of SCI, operational and business performance, from both a contingency and a configuration perspective. In applying the contingency approach, hierarchical regression was used to determine the impact of individual SCI dimensions (customer, supplier and internal integration) and their interactions on performance. In the configuration approach, cluster analysis was used to develop patterns of SCI, which were analyzed in terms of SCI strength and balance. Analysis of variance was used to examine the relationship between SCI pattern and performance. The findings of both the contingency and configuration approach indicated that SCI was related to both operational and business performance. Furthermore, the results indicated that internal and customer integration were more strongly related to improving performance than supplier integration.
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    Special Topic Forum on Supply Chain Management in Emerging Markets: Critical Research Issues
    (2013) Flynn, Barbara B.; Zhao, Xiande; Huang, Xiaowen; Wei, Jiang
    Spurred by the rapid development of international markets, w enhanced ease of communications and rapidly developing infrastructure, supply chains that transcend national boundaries have become standard in today's dynamic global environment, causing a number of critical research issues to emerge. The importance of such issues is intensified when considered in the unique environment faced by supply chains in emerging economies, such as Brazil, Russia, India and China. Traditional supply chain management practices may be ineffective, due to the unique characteristics of supply chains in emerging economies or that span developed and emerging economies. In this special topic forum, we seek high quality conceptual and empirical research that addresses critical research issues related to managing supply chains in emerging economies. Conceptual papers should draw upon and extend existing theoretical foundations, developing models and propositions for future research. Empirical research studies that employ survey methodology, structured case research, secondary data analysis, controlled experiments and other empirical approaches are welcomed. In line with JSCM's mission statement, authors must clearly identify how their work extends or contributes to theory relating to global supply chain management, as well as providing implications for practice.
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    Supply Chain Power Configurations and their Relationship with Performance
    (Wiley, 2017) Huo, Baofeng; Flynn, Barbara B.; Zhao, Xiande; Kelley School of Business
    In order to lay the foundation for the study of supply chain power, we study power configurations at the level of interlocking power dyads (IPDs), viewing the simultaneous effect of upstream and downstream power. We build on four key constructs: dependence asymmetry (resource dependence theory), joint dependence (embeddedness perspective), power type differential (based on French and Raven, 1959) and power source asymmetry. We examine the research question of what the relationship is between IPDs and the focal firm's operational performance, developing hypotheses based on the dependence asymmetry, joint dependence, power type differential and power source asymmetry of theoretical IPDs. A survey of over 600 respondents in China was used to collect data on focal firm perceptions of upstream and downstream power, with cluster analysis yielding eight IPDs. Inferential analysis revealed the importance of joint dependence, dependence asymmetry, power type differential and power source asymmetry to the operational performance of the focal firm.
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    We've got the power! How customer power affects supply chain relationships
    (2008) Flynn, Barbara B.; Zhao, Xiande; Huo, Baofeng; Yeung, Jeff Hoi Yan