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Browsing by Author "Valdez, Rupa S."
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Item Beyond Disease: Technologies for Health Promotion(Sage, 2019-09) Holden, Richard J.; Valdez, Rupa S.; Medicine, School of MedicineHealth promotion is defined by the World Health Organization as “the process of enabling people to increase control over their health and its determinants, and thereby improve their health.” This is different from the bulk of formal healthcare processes, which are characterized by the treatment of an established disease. Much important human factors research and practice has been done to improve the healthcare delivery process and increasingly human factors professionals are also involved in work on health promotion. Such work has included examining the use and usability of wearable fitness tracking devices, studies of online health information seeking by healthy individuals, and human factors research on social robots for older adults, to name but a few examples. We discuss human factors applications in health promotion, focusing on examples from technology-related research.Item Health Care Human Factors/Ergonomics Fieldwork in Home and Community Settings(Sage, 2016-10) Valdez, Rupa S.; Holden, Richard J.; Department of Biohealth Informatics, School of Informatics and ComputingDesigning innovations aligned with patients’ needs and workflows requires human factors/ergonomics (HF/E) fieldwork in home and community settings. Fieldwork in these extra-institutional settings is challenged by a need to balance the occasionally competing priorities of patient and informal caregiver participants, study team members, and the overall project. We offer several strategies that HF/E professionals can use before, during, and after home and community site visits to optimize fieldwork and mitigate challenges in these settings. Strategies include interacting respectfully with participants, documenting the visit, managing the study team–participant relationship, and engaging in dialogue with institutional review boards.Item Macroergonomic factors in the patient work system: examining the context of patients with chronic illness(Taylor & Francis, 2017-01) Holden, Richard J.; Valdez, Rupa S.; Schubert, Christiane C.; Thompson, Morgan J.; Hundt, Ann S.; BioHealth Informatics, School of Informatics and ComputingHuman factors/ergonomics recognises work as embedded in and shaped by levels of social, physical and organisational context. This study investigates the contextual or macroergonomic factors present in the health-related work performed by patients. We performed a secondary content analysis of findings from three studies of the work of chronically ill patients and their informal caregivers. Our resulting consolidated macroergonomic patient work system model identified 17 factors across physical, social and organisational domains and household and community levels. These factors are illustrated with examples from the three studies and discussed as having positive, negative or varying effects on health and health behaviour. We present three brief case studies to illustrate how macroergonomic factors combine across domains and levels to shape performance in expected and unexpected ways. Findings demonstrate not only the importance of context for patients' health-related activities but also specific factors to consider in future research, design and policy efforts. Practitioner Summary: Health-related activities of patients are embedded in and shaped by levels of social, physical and organisational context. This paper combined findings from three studies to specify 17 contextual or macroergonomic factors in home- and community-based work systems of chronically ill patients. These factors have research, design and policy implications.Item The Patient in Patient Safety: Clinicians’ Experiences Engaging Patients as Partners in Safety(Sage, 2019-09) Lerner Papautsky, Elizabeth; Holden, Richard J.; Valdez, Rupa S.; Gruss, Valerie; Panzer, Jeffrey; Perry, Shawna J.; Medicine, School of MedicinePatients and families play a role in the safety of care provided across clinical settings, highlighting the need to understand clinician perspectives and experiences related to their engagement. Through a panel discussion entitled, The Patient in Patient Safety: Clinicians’ Experiences Engaging Patients as Partners in Safety, we elicited clinician perspectives that have implications for human factors relevance in both, research and solution development/evaluation. We provide an overview of the panel including participants, format and content, and the resulting discussion.Item Technical infrastructure implications of the patient work framework(Oxford University Press, 2015-04) Valdez, Rupa S.; Holden, Richard J.; Novak, Laurie L.; Veinot, Tiffany C.; BioHealth Informatics, School of Informatics and Computing