Browsing by Author "Sieferd, Edward"

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    After Visit Summary: Not an Afterthought
    (Sage, 2019-09) Sieferd, Edward; Mohanty, Nivedita; Holden, Richard J.; Medicine, School of Medicine
    The After Visit Summary (AVS) is provided to patients after clinical visits to summarize what happened during the visit and guide future care. Despite its potential to improve shared decision-making, self-management, and communication, the design of the typical AVS is not optimized to communicate useful information in an understandable way. The AVS usability challenge is magnified in vulnerable patient populations such as those served by community health centers (CHCs). The purpose of this research was to evaluate and refine a redesigned AVS intended to better communicate information to CHC patients.
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    Decoded: Exploring user involvement in the early stages of software development
    (2017) Sieferd, Edward; Ganci, Aaron
    This research aims to explore how user involvement in software development can contribute to innovation in interfaces and system functionality as well as create supporting literature for human-centered design in the software development process. To achieve this, a mixed-methodology approach is used to validate users as co-creators in the early stages of development. This is done through direct engagement with users, the adaption of the GOMS framework to develop human-centered methods for engagement, and the use of evaluative surveys. By combining GOMS and human-centered design, researchers could frame engagement methods for the elicitation of system functionality and interface design requirements. Researchers then synthesized requirements from user generated data, developed a prototype, and compared it to a prototype developed without user involvement. Early results show that user-generated prototyping provides key insights into the development of software features, user flow, and information architecture.