Browsing by Author "Khovanskaya, Vera"

Now showing 1 - 3 of 3
  • Thumbnail Image
    Item
    Bottom-Up Organizing with Tools from On High: Understanding the Data Practices of Labor Organizers
    (ACM, 2020-04) Khovanskaya, Vera; Sengers, Phoebe; Dombrowski, Lynn; Human-Centered Computing, School of Informatics and Computing
    This paper provides insight into the use of data tools in the American labor movement by analyzing the practices of staff employed by unions to organize alongside union members. We interviewed 23 field-level staff organizers about how they use data tools to evaluate membership. We find that organizers work around and outside of these tools to develop access to data for union members and calibrate data representations to meet local needs. Organizers mediate between local and central versions of the data, and draw on their contextual knowledge to challenge campaign strategy. We argue that networked data tools can compound field organizers' lack of discretion, making it more difficult for unions to assess and act on the will of union membership. We show how the use of networked data tools can lead to less accurate data, and discuss how bottom-up approaches to data gathering can support more accurate membership assessments.
  • Thumbnail Image
    Item
    Designing Against the Status Quo
    (ACM, 2018) Khovanskaya, Vera; Dombrowski, Lynn; Harmon, Ellie; Korn, Matthias; Light, Ann; Stewart, Michael; Voida, Amy; Human-Centered Computing, School of Informatics and Computing
    Community + Culture features practitioner perspectives on designing technologies for and with communities. We highlight compelling projects and provocative points of view that speak to both community technology practice and the interaction design field as a whole.
  • Thumbnail Image
    Item
    Worker-Centered Design: Expanding HCI Methods for Supporting Labor
    (ACM, 2020-04) Fox, Sarah E.; Khovanskaya, Vera; Crivellaro, Clara; Salehi, Niloufar; Dombrowski, Lynn; Kulkarni, Chinmay; Irani, Lilly; Forlizzi, Jodi; Human-Centered Computing, School of Informatics and Computing
    HCI has long considered sites of workplace collaboration. From airline cockpits to distributed groupware systems, scholars emphasize the importance of supporting a multitude of tasks and creating technologies that integrate into collaborative work settings. More recent scholarship highlights a growing need to consider the concerns of workers within and beyond established workplace settings or roles of employment, from steelworkers whose jobs have been eliminated with post-industrial shifts in the economy to contractors performing the content moderation that shapes our social media experiences. This one-day workshop seeks to bring together a growing community of HCI scholars concerned with the labor upon which the future of work we envision relies. We will discuss existing methods for studying work that we find both productive and problematic, with the aim of understanding how we might better bridge current gaps in research, policy, and practice. Such conversations will focus on the challenges associated with taking a worker-oriented approach and outline concrete methods and strategies for conducting research on labor in changing industrial, political, and environmental contexts.