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Item 2011 ALA RUSA STARS International Interlibrary Loan Survey: Executive Summary(ALA RUSA STARS, http://www.ala.org/rusa/sites/ala.org.rusa/files/content/sections/stars/section/internationill/2011ExecutiveSummary.pdf, 2012-12-10) Baich, Tina; Block, Jennifer; Drake, Paul; Hooley, Lee Anne; Jacobs, Jennifer; Janke, Karen L.; Schmidt, LeEtta M.