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Browsing by Author "Donohoe, Holly"
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Item New York City Bed Bug Crisis as Framed by Tourists on Tripadvisor(Tourism Analysis, 2015-06-17) Liu, Bingjie; Pennington-Gray, Lori; Donohoe, Holly; Omodior, OghenekaroIn New York City (NYC), one of the world's top tourism destinations, bed bugs have reemerged as a challenge to the hospitality industry regardless of a hotel's star rating, location, ranking, or other. Given this growing tourism and hospitality management problem, the purpose of this study was to understand how the NYC bed bug crisis was framed on social media by travelers and how it impacted tourist experiences of NYC. Four general narrative frames and 14 subframes were identified in the analysis and the findings confirm that bed bugs have become a real and growing concern for tourists, and they are using social media to report their bed bug experiences. The significance and implications for hotel and destination management are discussed.Item Travel despite the COVID-19 pandemic: Implications for tourism recovery(Frontiers, 2022-10-04) Liu , Hongbo; Liu-Lastres, Bingjie; Zeng, Li; Donohoe, Holly; Tourism, Event, & Sport Management, School of Health and Human SciencesThe COVID-19 pandemic has devastated the global tourism industry. This study explores why some Chinese residents travel during the pandemic. A mixed-methods research design was adopted, guided by the health belief model and relevant literature. Through 21 interviews with Chinese tourists who took an overnight leisure trip in May 2020, and a national survey among Chinese residents, this study explored factors influencing Chinese residents' travel-related decisions and behaviors during the pandemic. Results outline the influences of health beliefs, government trust, past travel experience, and psychological capital on tourists' risk-reduction behaviors. Theoretical and practical implications are provided regarding tourism recovery during pandemics.Item Travel despite the COVID-19 pandemic: Implications for tourism recovery(Frontiers Media, 2022-10-05) Liu, Hongbo; Liu-Lastres, Bingjie; Zeng, Li; Donohoe, Holly; Tourism, Event, & Sport Management, School of Health and Human SciencesThe COVID-19 pandemic has devastated the global tourism industry. This study explores why some Chinese residents travel during the pandemic. A mixed-methods research design was adopted, guided by the health belief model and relevant literature. Through 21 interviews with Chinese tourists who took an overnight leisure trip in May 2020, and a national survey among Chinese residents, this study explored factors influencing Chinese residents' travel-related decisions and behaviors during the pandemic. Results outline the influences of health beliefs, government trust, past travel experience, and psychological capital on tourists' risk-reduction behaviors. Theoretical and practical implications are provided regarding tourism recovery during pandemics.