Browsing by Author "Doan, Dana R. H."

Now showing 1 - 5 of 5
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    Evaluation and Civil Society
    (Springer, 2020) Benjamin, Lehn M.; Doan, Dana R. H.
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    Experiencing Nonprofits in Vietnam: What Matters Most to the People Nonprofits Aim to Serve
    (2024-07) Doan, Dana R. H.; Benjamin, Lehn M.; Wiepking, Pamala; Dwyer, Patrick C.; Pasic, Dean Amir; Merritt, Cullen C.; Sidel, Mark
    To better understand nonprofit performance and impact, this study set out to identify the salient viewpoints of the individuals and communities a nonprofit human service provider sets out to serve, i.e., the nonprofit’s constituents. Focusing on the first encounter with a nonprofit, which the service management, public encounters, and help-seeking literatures all identify as important to understanding experiences of and engagement with service organizations, I ask: How does a constituent’s first encounter with a nonprofit influence their experience and decision to engage with the organization? To address this question, I implemented a community-engaged, multi-phased, Q methodology study with 56 women in Vietnam. I utilized a focus group discussion, in-depth interviews, participant reflections on a first visit to a nonprofit, a Q sort, and debrief interviews. My research revealed three viewpoints and four dimensions of effectiveness. The three viewpoints include: Mutuality - I am looking for signs we can work together as equal partners to address my problem; Caring - I am looking for signs you are personally motivated towards helping me; and Efficiency - I am looking for signs I can get what I need in a timely manner. The four dimensions of effectiveness include: relational, technical, accessibility, and other dimensions of effectiveness. Regardless of the viewpoint, the relational dimension of an encounter is central to constituent decisions to engage with a nonprofit, a dimension that is undertheorized in social impact measurement. That said, all three viewpoints bring the four dimensions of effectiveness together in distinct ways. In this way, a Q study reminds us that constituents are not all the same and exposes some of the differences. These findings offer implications for research and practice on nonprofit management and measurement.
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    Independent Sector: Preserving the Status Quo?
    (De Gruyter, 2021) Williams, Andrew L.; Doan, Dana R. H.; Lilly Family School of Philanthropy
    In October of 1978, a committee met to explore the possibility of a merger between the National Council on Philanthropy (NCOP) and the Coalition of National Voluntary Organizations (CONVO). The vision was more than the mere marriage of two small organizations facing uncertain futures. Participants in this endeavor dreamed of an entity that would represent the entire nonprofit sector. The organization they birthed in 1979, Independent Sector (IS), was a meaningful step forward in unifying the sector. The IS board represented a broad range of sub-sectors and causes and also made strides in gender and, to a lesser extent, racial and religious diversity. Yet, there was an inherent tension in the project. Yes, it was true that people did not want to “interfere with pluralism” but they also wanted “a strong voice” to champion the sector—those involved called this dilemma a “persistent contradiction.” The tension was resolved in favor of the concerns of the powerful national non-profit institutions and foundations: tax policy, government relations, and sector advocacy. That is, the umbrella organization acted principally to preserve the sector, as constituted, and had little appetite for structural reform or discussion of competing notions of “the good” within the sector. Critics pointed to the exclusion of local organizations fighting issues that challenged societal injustice and inequitable distribution of power and resources. To them, and in retrospect to the authors of this paper, greater sector “unity” entailed consolidation of traditional power and continued marginalization of communities already on the periphery. Though four decades have passed, the same tension remains in the philanthropic sector. Contest and division between various interests and constituencies is as evident now as it was then. Enthusiastic support for the advancement of public goods often over-shadows issues of power—including the ability to impose one’s own definition of the public good on others. This critique has been leveled forcefully in recent years. Is it possible or even desirable to seek greater unity for the public good? Whose voices are privileged in the quest for greater sectoral unity? These are the questions this paper aspires to provoke and inform by examining the founding of the first major nonprofit sector association in the United States.
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    Religiosity and Generosity: Multi-Level Approaches to Studying the Religiousness of Prosocial Actions
    (MDPI, 2020-09) Herzog, Patricia Snell; Strohmeier, Amy; King, David P.; Khader, Rafia A.; Williams, Andrew L.; Goodwin, Jamie L.; Doan, Dana R. H.; Moyo, Bhekinkosi
    This paper provides a meta-analysis of the intersection of (a) religiosity and spirituality with (b) generosity, philanthropy, nonprofits, and prosociality. The study is informed by three informational sources, chronologically: (1) informational interviews with scholars and practitioners based within and studying regions outside of the U.S. and Western Europe; (2) discovery search of purposefully selected extant publications, especially focusing on the last decade of contemporary scholarship; and (3) systematic search of relevant peer-reviewed publication outlets since 2010. Reviewed publications are categorized by level of analysis into macro, meso, and micro approaches. Across each level and source, publications are also geo-tagged for their geographic scope. Particular attention is paid to the under-studied world regions of Africa, Asia, Latin America, and the Middle East. The results reveal that Asia is the most studied and Latin America the least studied, and that meso-level approaches are the most common while micro-level are the least common. Additionally, a map of publication counts reveals within-region inequalities by country. Implications of the analysis are drawn for future studies, particularly ways to advance this interdisciplinary field.
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    Southern and Southeastern Asia. The 2022 Global Philanthropy Environment Index
    (IU Lilly Family School of Philanthropy, 2022-03-10) Doan, Dana R. H.