Browsing by Author "Calvert, Lisa"

Now showing 1 - 6 of 6
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    Fails and wins: IUPUI ScholarWorks outreach approaches
    (2023-11-01) Odell, Jere D.; Calvert, Lisa; Brys, Lucy
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    Implementing the IUPUI Open Access Policy
    (2016-05-20) Bahler, Shannon; Calvert, Lisa; Pike, Caitlin; Odell, Jere D.
    On October 7, 2014, the IUPUI Faculty Council adopted an open access policy. The IUPUI faculty have retained their rights to the final manuscript of scholarly articles. The faculty have also given the library permission to archive these articles in the institutional repository, IUPUI ScholarWorks. As with most "Harvard-model" OA policies, faculty members are free to opt out at the article level without explanation. Likewise, waivers from the policy's rights retention clause are provided to any publisher that requires them. In this panel presentation we describe how the library has implemented this policy on the IUPUI campus. In specific we focus on four aspects of the policy implementation: 1) the outreach strategy; 2) the article identification/notification workflow; 3) the deposit workflow; and 4) the evolving role of liaisons in supporting the OA policy. Currently, the results of this multifaceted implementation strategy include: more than 1,400 new submissions to IUPUI ScholarWorks, increased compliance with federal public access policies, and more faculty interest in self-archiving.
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    Innovative Data-Driven Methods to Improve Digital User Experience
    (2016-05-24) Lee, Yoo Young; Smith, Andy; Calvert, Lisa; Snajdr, Eric
    This presentation was held in 8th Qualitative and Quantitative Methods in Libraries (QQML) International Conference, London, United Kingdom. Digital user experience (DUX) is a combination of art and science. From an artistic point of view, DUX should provide a simple, clean and engaging web or mobile interface. In order to design such an artistic interface which guarantees the best user experience, scientific user research must be conducted to better understand users’ needs, their motivation to use websites, as well as their web behavior. This paper will explore new trends of qualitative and quantitative user research methods in each DUX stage in order to build excellent user experience on the library website. In general, DUX is comprised of 6 stages: Planning, user research, design, development, launch, and quality control. At Indiana University Purdue University Indianapolis (IUPUI) University Library, a variety of qualitative and quantitative usability research was conducted in different settings. This, along with data from Google Analytics and Google Webmaster Tools, were used before launch in order to know the users. After launch, user experience research was conducted during multiple library instruction sessions to ensure users had a good experience on the website. This paper will address diverse user research methods and discuss tools used during DUX research conducted from January 2014 to December 2015. In addition, the paper will compare pros and cons of DUX methods; discuss practical tips on how to apply data gathered from user research to design and improve websites; and share lessons learned such as DUX research planning, challenges, and effective methods in each DUX stage.
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    Innovative Data-Driven Methods to Improve Digital User Experience
    (2016) Lee, Yoo Young; Smith, Andy; Calvert, Lisa; Snajdr, Eric
    This article is a conference proceeding for the 8th International Conference on Qualitative and Quantitative Methods in Libraries. Digital user experience (DUX) is a combination of art and science. From an artistic point of view, DUX should provide a simple, clean and engaging web or mobile interface. In order to design such an artistic interface which guarantees the best user experience, scientific user research must be conducted to better understand users’ needs, their motivation to use websites, as well as their web behavior. This paper explores qualitative and quantitative user research methods in each DUX stage in order to build excellent user experience on the library website. In general, DUX is comprised of 6 stages: planning, user research, design, development, launch, and quality control. At Indiana University – Purdue University Indianapolis (IUPUI) University Library, a variety of qualitative and quantitative usability research was conducted in different settings. This, along with data from Google Analytics and Google Webmaster Tools, were used before launch in order to know the users. After launch, user experience research was conducted during multiple library instructional sessions to ensure that users had a good experience on the website. This paper addresses diverse user research methods and discuss tools used during DUX research conducted from January 2014 to December 2015. In addition, the paper will compare pros and cons of DUX methods; discuss practical tips on how to apply data gathered from user research to design and improve websites; and share lessons learned such as DUX research planning, challenges, and effective methods in each DUX stage.
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    Journey from subjective to objective: Capturing user experience
    (2016-04-06) Lee, Yoo Young; Snajdr, Eric; Calvert, Lisa; Smith, Andy
    This presentation was delivered at the Designing for Digital 2016 held in Austin, Texas. It is the norm to conduct usability testing for library's websites. Often, these tests focus only on effectiveness or efficiency rather than measuring users’ experiential perspectives This presentation will introduce a variety of UX evaluation methods – different from usability – and cover UX research conducted in the fall 2015 semester.
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    Open Access Policy Notifications: What Language Works?
    (2022-04-28) Odell, Jere D.; Maixner, Gary; Calvert, Lisa
    In October 2014, the IUPUI Faculty Council adopted a rights retention, opt out, open access policy. In short, the faculty retain rights to their scholarly articles and agree to make the accepted manuscripts available in the institutional repository (IR) or to opt out for each article that they do not make available. IUPUI’s University Library was charged with implementing the policy. The library agreed to deposit works in the IR on behalf of authors when a suitable version can be found or when authors supply one. In 2015, the library developed an open access policy website that explained the policy and gave authors a streamlined webform for participation. Authors can login to the website to either deposit, opt out, or complete a waiver. In addition, on the same site, the library developed a webform to enable the staff to send email notifications to authors. These emails notify authors that their specific article has not yet been deposited or opted out and ask the authors to participate in the policy accordingly. If authors do not respond, they receive two reminder notifications. For the first few years of the policy implementation, the response rate per article hovered above 40% but began to decline in 2019. Compounding this, many authors responded to the notifications incorrectly--for example, by sending the publisher’s final published article instead of the accepted manuscript. To address these issues, the library decided to revisit the language of the notification emails. This poster reports on the results of a randomized comparison of two versions of the notifications.