Williams, ClayCopeland, Andrea J.2010-10-062010-10-062005Williams, Clay and Andrea Japzon. "The impact of technology and a no remediation policy on non-traditional students." Research Strategies 20, no. 4 (2005): 433-441.Williams, Clay and Andrea Japzon. "The impact of technology and a no remediation policy on non-traditional students," October 6, 2010. Available from IUPUI ScholarWorks. http://hdl.handle.net/1805/22710734-3310https://hdl.handle.net/1805/2271This post-peer-review, pre-copyedit version of the article submitted to IUPUI ScholarWorks as part of the OASIS Project. Article reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Permission granted through posted policies on copyright owner’s website or through direct contact with copyright owner.A Hunter College librarian, with public library experience, offered a series of drop-in workshops Saturday afternoons open to all students and questions regarding Web or Windows use in the academic year, 2000-2001. The intention of the workshops was to address the continuous need of students lacking technological and informational literacy. The success of these workshops led to this investigation of the implications of 21st century technology on non-traditional students from the perspective of bibliographic instructions as well as reference desk service. The perspective is that of the urban educational environment of City University of New York and Hunter College. The histories of open admissions at CUNY and the current efforts to abolish remediation are examined.en-USAdult LearnersAcademic LibrarianshipInformation LiteracyNon-Traditional StudentsInformation technology -- Study and teachingCollege students -- Social conditionsArticle