Al-Tawfiq, Jaffar A.Al-Yami, Saeed S.Rigamonti, Daniele2020-11-052020-11-052020-07-18Al-Tawfiq, J. A., Al-Yami, S. S., & Rigamonti, D. (2020). Changes in healthcare managing COVID and non-COVID-19 patients during the pandemic: Striking the balance. Diagnostic Microbiology and Infectious Disease, 98(4), 115147. https://doi.org/10.1016/j.diagmicrobio.2020.1151471879-0070https://hdl.handle.net/1805/24277This article is made available for unrestricted research re-use and secondary analysis in any form or be any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.Following the emergence of the coronavirus disease 19 (COVID-19) pandemic, healthcare organizations began concentrating on the preparation for and management of the surge of COVID-19 cases while trying to protect the healthcare workers and other patients from getting COVID-19. Changing the way people work requires innovative approaches and questioning some long-held medical practices. There are multiple factors contributing to the apparent reduced utilization of healthcare services to non–COVID-19 patients. The current world crisis is highlighting the need of re-engineering the way we deliver inpatient and outpatient health care, including bolstering social support, in order to be prepared when the next calamity will present itself.en-USPublic Health EmergencyCOVID-19HealthcareMedical CareArticle