Nikkhah, SarahMurillo, Angela P.Young, Alyson LeighMiller, Andrew D.2020-09-252020-09-252020Nikkhah, S., Murillo, A.P., Young, A.L., Miller, A.D., 2020. Coming to America: Iranians’ use of Telegram for immigration information seeking. Aslib Journal of Information Management https://doi.org/10.1108/AJIM-11-2019-0321https://hdl.handle.net/1805/23943Purpose This study examines Iran-US migrants' use of the most popular messaging application in Iran—Telegram—and shows how they use it to manage their migration information practices. Design/methodology/approach This study took a qualitative observation approach. Over the course of six months, over 80 h of observations were conducted on Iran-US migration-related settings within Telegram. Findings This work identifies the information practices that emerge as users seek and share information related to Iran-US migration. Telegram plays a vital role across the immigration stages, predominantly in the pre-migration stage. This work also shows how the constraints and features of Telegram influence users' information sharing and seeking practices. Practical implications The findings support the implication that a social media platform that provides multiple ways to interact is likely to better support niche or unanticipated uses. Originality/value This study is the first of its kind to explore Iranian Immigrants information practices in the US. The immigration information practices observed during this study represent a valuable example of end-user appropriation within extraordinary constraints, which may be of use in other information-seeking contexts where dedicated or bespoke tools are impractical or ill-advised.enIUPUI Open Access Policyinformation seekingimmigrationonline communitiesArticle