Rahim, Mahvish Q.Griffin, JordynHege, KerryMueller, Emily L.Kauffman, KristineCorman, StaceyAnderson, KariWoodburn, StayceDrayton Jackson, Meghan2023-04-262023-04-262022-01-21Rahim MQ, Griffin J, Hege K, et al. Right on Schedule: Improving the Rate of Clinic Appointments Scheduled Prior to Hospital Hospital Discharge. Pediatr Qual Saf. 2022;7(1):e507. Published 2022 Jan 21. doi:10.1097/pq9.0000000000000507https://hdl.handle.net/1805/32597Introduction: Children with cancer and blood disorders have many healthcare needs that often require inpatient and outpatient management. There is potential for a lapse in care when patients frequently transition between these settings. We aimed to improve the process and increase the rate of scheduled outpatient follow-up appointments at the time of inpatient discharge for all pediatric hematology-oncology patients from a baseline of 68-80%. Methods: A multidisciplinary team developed several Plan-Do-Study-Act cycles to standardize and improve the process of scheduling follow-up appointments, communication to schedulers, and discussion of discharge planning. QI Macros for Excel Version 2019.06 was used for statistical analysis. Our primary outcome was displayed over time with a p-chart. Results: Plan-Do-Study-Act interventions had a statistically significant impact in increasing the percentage of patients with follow-up outpatient appointments scheduled at the time of inpatient discharge from a baseline of 68% to consistently over 80%. Conclusions: This study demonstrates that standardization of care processes and reminders and education of healthcare providers about the new approaches can improve the rates of outpatient follow-up appointments scheduled at the time of hospital discharge from inpatient care.en-USAttribution-NonCommercial-NoDerivatives 4.0 InternationalPediatric cancersPediatric blood disordersInpatient careOutpatient careArticle