Tunnell, HarryFaiola, AnthonyBolchini, Davide2018-01-092018-01-092017-05Tunnell, H., Faiola, A., & Bolchini, D. (2017). Guidelines to Incorporate a Clinician User Experience (UX) into the Design of Patient-Operated mHealth. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems (pp. 385–388). New York, NY, USA: ACM. https://doi.org/10.1145/3027063.3052966https://hdl.handle.net/1805/14961This interactivity demonstration paper highlights how a patient-operated mHealth solution can be designed to improve clinician understanding of a patient's health status during a first face-to-face encounter. Patients can use smartphones to retrieve difficult-to-recall-from memory personal health information. This provides an opportunity to improve patient-clinician collaboration. To explore this idea, a mixed method study with 12 clinicians in a simulated encounter was conducted. A smartphone personal health record was prototyped and used for an experimental study. Communication, efficiency, and effectiveness was improved for clinicians who experienced the prototype. Study outcomes included a validated set of design guidelines for mHealth tools to support better patient-clinician communication.enPublisher Policydesign guidelinessecondary user experiencehealth information technologyArticle