Lourie, Eli M.Stevens, Lindsay A.Webber, Emily C.2022-07-152022-07-152020-12Lourie EM, Stevens LA, Webber EC. Measuring success: perspectives from three optimization programs on assessing impact in the age of burnout. JAMIA Open. 2020;3(4):492-495. Published 2020 Dec 5. doi:10.1093/jamiaopen/ooaa056https://hdl.handle.net/1805/29594Electronic health record (EHR) optimization has been identified as a best practice to reduce burnout and improve user satisfaction; however, measuring success can be challenging. The goal of this manuscript is to describe the limitations of measuring optimizations and opportunities to combine assessments for a more comprehensive evaluation of optimization outcomes. The authors review lessons from 3 U.S. healthcare institutions that presented their experiences and recommendations at the American Medical Informatics Association 2020 Clinical Informatics conference, describing uses and limitations of vendor time-based reports and surveys utilized in optimization programs. Compiling optimization outcomes supports a multi-faceted approach that can produce assessments even as time-based reports and technology change. The authors recommend that objective measures of optimization must be combined with provider and clinician-defined value to provide long term improvements in user satisfaction and reduce EHR-related burnout.en-USAttribution-NonCommercial 4.0 InternationalBurnoutEfficiencyElectronic health record (EHR)OptimizationArticle