Weare, William H., Jr.Langendorfer, Jeanne M.2010-10-222010-10-222010Weare, William H. Jr., and Jeanne M. Langendorfer. “We Deliver: Overcoming Microform Collection Access Issues with Electronic Delivery.” Available from IUPUI ScholarWorks. http://hdl.handle.net/1805/2295.Weare, William H. Jr., and Jeanne M. Langendorfer. “We Deliver: Overcoming Microform Collection Access Issues with Electronic Delivery.” The Serials Librarian 58, no. 1 (2010): 175-181.0361-526Xhttps://hdl.handle.net/1805/2295This post-peer review, pre-copyedit version of the article submitted to IUPUI ScholarWorks as part of the OASIS Project.This presentation described the problems library users experienced trying to scan and save or print microform images at Valparaiso University. Complex, difficult to use equipment and software, unfamiliar formats, and file management difficulties interfered with a good experience for the user. Working to remove barriers to obtaining information, Weare piloted a project for library staff to scan and deliver electronically to users content from the microform collection. Not only did the process work, but the project proved that staff could successfully provide such a service.en-USdesk servicedocument deliveryelectronic deliverymicroformself-serviceservice modelsDocument deliveryMicroformsLibrary scienceArticle